Is Shopbop Legit? Uncovering the Truth Behind the Brand.

Thinking of buying from Shopbop, but not sure if it’s trustworthy? This article will reveal the facts of the brand. So, is Shopbop legit? Let’s find out!

Quick facts: Is Shopbop Legit

  • Shopbop is an Amazon-owned fashion retailer with over half a million products – Business Insider
  • Shopbop is rated 4.3 / 5 stars on Trustpilot – Trustpilot
  • 56% of customers rate Shopbop as excellent – Trustpilot
  • Shopbop offers free shipping and free returns within 30 days – Shopbop
  • Shopbop’s return policy includes a 100% money-back guarantee – Shopbop

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Shopbop is a legit online shopping platform. It offers over 1,000 top-tier apparel brands and designers. Amazon established it. It’s a trusted name in eCommerce for its designer pieces, luxury items, and exclusive products.

Customers can browse, compare prices, read reviews, find trending products, and more. For on-the-go options, customers can visit a retail location or use the mobile app. Shopbop provides a secure website to shop and purchase goods, so you’re safe when you buy.

History of Shopbop

Shopbop is an e-commerce fashion retailer that started in 1999. Bob Lamey and Jeff Steeger, two college friends with a passion for fashion, launched Shopbop from Bob’s basement in Wisconsin. They began by selling jeans and denim products.

The company gained popularity and is now one of the leading fashion retailers in the US and around the world. Shopbop offers a wide range of items, from apparel and accessories to home décor and furniture. You can find designer labels like Gucci, Prada, Marc Jacobs, Givenchy, Kate Spade, Balmain and more. Shopbop also has retail stores in New York City and Tokyo.

Founded in 1999

Shopbop is an American online retail store. It was established in 1999 and specializes in designer apparel and accessories. Its HQ is in Madison, Wisconsin, with offices in New York City and Tokyo.

Today, Shopbop offers over 1 million items from more than 1,000 different designers. It has a wide selection of products – clothing, jewelry, bags, and accessories. Plus, exclusive items available only on Shopbop’s website or app.

Free shipping starts at $100, and returns are accepted within 30 days.

Shopbop is a reliable fashion retailer. It has an extensive selection, competitive prices, and great customer service.

Acquired by Amazon in 2006

Shopbop is a trusted online clothing and accessories retailer. It was founded by Bob Lamey in 1999. In 2006, Amazon acquired it for $175 million. Now it’s part of the Amazon family.

Customers can shop with confidence knowing they are protected from fraud. Plus, they get additional perks like Prime shipping and customer service support. All these advantages make Shopbop an industry leader in online shopping.

Shopbop Products

Shopbop is a legit online retailer! They have a physical store in Seattle, Washington and an online store that ships to countries around the world. Offering over 400 designer brands such as A.L.C., Adidas, Alexander Wang, Balmain, and Marc Jacobs, Shopbop makes sure all products meet quality standards. Plus, orders are eligible for free worldwide shipping. No hidden fees or taxes to worry about!

So why not shop on Shopbop – where you can get genuine products from trusted designers, all at low prices.

Clothing and Accessories

Unidays is an awesome online shop for students. They offer up to 70 percent off on well-known brands like Adidas, Nike, Vans and Levi’s. All products are verified for authenticity, and returns are accepted too. Unidays ships within the US and Canada.

For those who don’t want to wait, they offer direct-to-door delivery in select cities within three days or less. This comes with a flat fee of $10, which includes insurance on the package until it’s delivered. Customers can track their shipments using the tracking info sent via email after purchase. In short, Unidays is legit with discounts, fast shipping and great customer service.


Cash and Go offers a unique option for shoppers when it comes to buying shoes. The “cash and go” payment method lets customers try on shoes, then pay with cash or debit/credit card. This makes shopping faster and sometimes cheaper since no taxes need to be paid in some states. Plus, orders over $50 get free shipping.

But, Cash and Go has a big downside. If you use this payment method at Shopbop, there’s no chance of returning the item. Most stores don’t allow exchanges or returns either. So, customers must be careful when buying through Cash and Go as there’s no way to get a refund or exchange if they don’t like the item.

Home Decor

Wanderu is great for home decor and design. You’ll find wall art, furniture, rugs, and more! Many items come from top brands like West Elm, Crate & Barrel, and Pottery Barn. Plus, Wanderu has unique items you won’t find anywhere else.

They have customer service and a user-friendly website. Plus, get design tips to turn your home into a reflection of you and your lifestyle. Wanderu is the perfect place to shop for all your home decor needs!

Shopbop Reviews

Conclusion-Is Shopbop Legit? Uncovering the Truth Behind the Brand.

Shopbop reviews are helpful and informative. Customers love the quality clothing, great customer service and return policy. Reviews show the wide selection of products, how easy it is to use the website and make purchases, plus fast shipping times. Many customers recommend Shopbop. Complaints are about lack of overall discounts or promos. Customers still appreciate Shopbop’s effort to provide quality at reasonable prices.

On balance, Shopbop reviews point to an overwhelmingly positive opinion. It is clear, Shopbop is an honest and dependable clothing retailer.

Positive Reviews

Shopping online? Reviews can help. Shopbop has lots of great reviews from satisfied customers. They’ve experienced fast shipping and top-notch products. Plus, Shopbop has a review section. Customers leave feedback there. Most of the reviews are positive. People praise the quality and speedy shipping. Plus, customer service is helpful. All in all, Shopbop has gained a good rep for providing excellent products and services.

Negative Reviews

Negative reviews about Shopbop are all over the web. People have moaned about its slow delivery times and pricey shipping costs compared to other retailers. Plus, some customers have been displeased with their customer service. Some reported they never got a reply to an email or phone call. Others said their issues weren’t sorted, or were badly managed.

Lastly, some shoppers were concerned about the wrong pricing info and stock availability on the website.

Shopbop Customer Service

Shopbop Customer Service provides assistance to customers wanting to buy from Shopbop. Yes, Shopbop is legit! It is a real and trusted retailer of clothing and accessories from high-end luxury brands, so customers know their transactions are safe and secure.

When shopping at Shopbop, customers can take advantage of Live Chat or Email Support. Customers can also phone with any questions or concerns about their shopping experience. Plus, Shopbop Customer Service provides free returns within 30 days for items that are unopened or undamaged. This helps customers be sure they are happy with their purchase before making a final decision.

In conclusion, Shopbop Customer Service offers customers a variety of options for any inquiries they may have about items they’ve bought or anything related to their shopping experience:

  • Live Chat
  • Email Support
  • Phone Support
  • Free Returns within 30 Days

Returns and Refunds

Returns and refunds are key for customers when shopping with Shopbop. US customers have 30 days for a full refund or store credit, with conditions. International customers have 60 days with Shopbop’s partner, Borderfree. Full price items can be refunded or store credited. Sale items are only store credited. Some items like swimwear and lingerie are not returnable unless they’re damaged.

The returns process is easy and on the Shopbop website. Orders have a 365-day satisfaction guarantee. Customers have 365 days to return items if they’re faulty or not as described. They can also contact Customer Service for help.


Shipping is a clue to tell if a brand is real. Shopbop gives free standard shipping and returns on orders over $100 in the US. Plus, free two-day shipping for Prime members and orders over $35. For international customers, Shopbop has tiered shipping rates. These offer a flat rate until certain thresholds. After, there is an extra cost. Express international shipping and tracking are available in select countries.

Shopbop tracks info on all orders leaving US fulfillment centers. This shows they are a legitimate online retailer. Quick delivery and secure packaging are guaranteed.

Customer Support

Shopping with Shopbop has major benefits – like their awesome customer service. They are speedy when it comes to replying, clear about shipping/returns, and always honest. Plus, they offer style tips with “Ask a Stylist” (via chat or email).

The downside? Customer service isn’t 24/7. They close early on days, and for holidays. Also, their single line for customer support can mean long wait times. Nonetheless, customers rate them highly – praising their speed, responsiveness, and helpfulness.

Shopbop Competitors

Shopbop: a renowned online fashion retailer offering designer collections, new trends, and trendy pieces. Its influence on trendsetters worldwide is undeniable. However, with the emergence of other online retailers with competitive prices, it is essential to investigate the legitimacy of Shopbop.

Competitors include ASOS, Missguided, and Farfetch. Differences vary in terms of product range, price points and customer service. Shopbop focuses on designer brands and higher-priced items. Competitors offer wider varieties at more affordable prices. Customers can take advantage of loyalty programs for discounts or cashback offers. Each shop’s quality and selection is unique. Research is key when shopping for fashion finds.


ASOS is a renowned online fashion retailer. It began in Britain in 2000 and has since become one of the biggest online stores on the planet! It carries more than 850 brands. Plus, it stocks its own collection – ASOS Design. Customers in the US get fast delivery and free returns.

The name ASOS stands for ‘As Seen On Screen’. It started out as a website for celeb-inspired clothing. It is trend-driven and customer-focused, with quality products at low prices. Additionally, it has a great reputation for customer service. That’s why is a reliable site for shoppers after trendy clothes at reasonable prices.


Shopbop offers something special: Revolve Watches. Every one is designed to mix fashion, style and use. They come in all styles: simple for all outfits, or bold for a statement. They are made with high-quality materials for strength and looks. Unisex options available. Features include stopwatch, waterproof, and battery life metrics. Perfect for everyday or special occasions.

Shopbop gives free exchange and returns on all Revolve watches. Get the best product!


Zappos is an Amazon-owned online retail store that sells shoes and clothing. It started in 1999 and quickly gained trust with customers. It offers free shipping and returns, no matter the order size. Plus, it has extra security to protect shoppers from identity theft. Zappos is a great choice for those who want convenience and safety when shopping online.


Shopboplegit and reliable! With its vast product array and top-notch customer service, customers can be sure of quality goods and value for money. Rarely, there have been reports of scam transactions or late shipping. But these have always been fixed by Shopbop’s client assistance team. So, for those who take their shopping seriously, trusting Shopbop is the way to go!

FAQs about: Is Shopbop Legit

Q: Is Shopbop reliable?

A: Yes, Shopbop is a highly reliable and respected online retailer. The company has been in business for more than 20 years and is owned by Amazon, providing customers with an extensive selection of designer and brand name clothing and accessories.

Q: How secure is Shopbop?

A: Shopbop is committed to protecting the security of your personal information. They use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Q: Does Shopbop offer free returns?

A: Yes, Shopbop offers free returns on eligible items. You can return your order within 30 days of receipt for a full refund. Certain items may not be eligible for free returns, so please check the product page prior to ordering.