Is Vitacost Legit? Uncovering the Truth About This Popular Online

Considering Vitacost for vitamins and supplements? Before buying, you need to know the truth. Discover if this popular online store is legit, like they say. Read on to uncover!

Quick facts: Is Vitacost Legit

  • ✅Vitacost has been operating since 1994 and is one of the largest online health and wellness retailers in the United States – Consumer Reports
  • ✅Vitacost is certified by the National Sanitation Foundation International –
  • ✅Vitacost offers free shipping on orders over $49 –
  • ✅Vitacost has an A+ rating from the Better Business Bureau –
  • ✅Vitacost has a 91% customer satisfaction rating –


Vitacost is an online retailer and vitamin store that offers health products at discounted prices. Established in 1994, this popular website provides products from leading supplement and nutrition brands like Nature’s Way, Jarrow Formulas, MegaFood and Life Extension. Its mission is to make healthy living easy and affordable for everybody. You can find a wide range of vitamins, supplements, protein powders, sports nutrition items, natural personal care products and more.

To guarantee customers get quality products at the best prices, the company follows strict guidelines. It meets or surpasses all applicable regulations in countries it ships to, including FDA regulations in the US. Plus, Vitacost holds an A+ rating with the Better Business Bureau (BBB). All these safety measures are in place to ensure customers get only safe and effective health items that meet their needs.

What is Vitacost?

Vitacost is an online retailer of health and wellness products. Founded in 1994, it’s become one of the most reliable names for discounted vitamins, supplements and other health foods. They offer over 40,000 items, from protein bars to probiotics and natural beauty products. Many can be purchased at lower prices than in regular stores.

Plus, Vitacost has weekly deals and loyalty program discounts. Customers can even find items not sold in regular stores. Plus, free shipping on orders over $49! Vitacost is a great way to get the health products you need – at a fraction of the cost.


Vitacost has been around since 1994. They offer discounted vitamins, supplements, and health-related products. Vitacost guarantees their customers will be satisfied with their purchase or they will get their money back. Plus, orders over $49 ship for free.

They take pride in selecting the products they carry. They also take an active role in product selection, customer support, and customer reviews for customer satisfaction.


Vitacost offers a huge selection of products! From food and beverage, to health and wellness, vitamins and supplements, beauty products, and pet products. Most of the items they sell are their own “private label” brand. They also have many recognizable “popular brands” like Nature’s Way and Now Foods.

To keep customers safe, Vitacost requires their private label makers to be GMP certified. GMP means “good manufacturing practice” – an industry standard that ensures quality control is met. For all their popular brands, the manufacturers must meet FDA guidelines for product quality.

Shipping and Returns

Vitacost gives customers three choices for shipping and returns:

  • Standard Shipping (3-8 business days)
  • Two Day Delivery
  • Express Delivery (1-2 business days)

Orders over $49 get free shipping, while all other orders cost extra, depending on weight.

Returning items is simple. Unwanted items can be returned within 90 days for refund or exchange. Defective products have no time limit for full refunds or exchanges. Just contact customer service. Returning multiple items is expensive though. You pay original and return shipping costs.

Customer Reviews

Customer reviews are important to research a company. They let us know what others think of the company. In the case of Vitacost, reviews tell us what customers think.

The reviews vary, but some common opinions appear. Customers like the discounts, the convenience and the speedy delivery from Vitacost. This is why the company is successful. On the other hand, some have complained about

  • inaccurate product descriptions or no descriptions
  • slow processing
  • pricing differences online and in stores

These should be considered before using Vitacost for health and nutrition needs.

Positive Reviews

Many customers are content with Vitacost’s payment methods. They accept major credit cards, debit cards, PayPal and Apple Pay. Payments are secure and speedy. Customers report that payment processing is done quickly and accurately. Vitacost is known for their prompt response when it comes to payment processing and refunds.

In conclusion, customers are satisfied with the payment services offered by Vitacost.

Negative Reviews

Negative reviews about Vitacost can be found on many websites and forums. People have complained about customer service not being helpful and the selection being limited. Shipping issues such as slow delivery, wrong orders and damaged items have also been reported. Most of the bad reviews come from people who had a bad time using the website, placing an order or interacting with customer service.

Remember that not all negative reviews are true when researching Vitacost online. People who have had a bad experience may be more vocal and use social media to express their feelings. But it’s still important to consider all the reviews before buying anything from this online store.



Safety is a priority for Vitacost. For this reason, they have taken several security steps. All info sent to Vitacost is encrypted with SSL (Secure Sockets Layer). This makes it difficult for outsiders to get access. Customers can also choose to create a secure “Favorite” account with extra authentication. This prevents unauthorised people from entering.

To fight fraud, those using debit or credit cards must provide more details like their billing address and security code.

Payment Security

Viori takes your security seriously. Customers can be sure their credit card data is safe. The company uses Level 1 PCI Compliant Hosting and multiple firewall layers. Fraud detection and SSL Encryption secures all transactions. Viori partners with PayPal and Stripe for extra protection. Shop with confidence knowing your data is encrypted.

Data Security

Data security is essential when it comes to shopping online. Before buying anything, make sure the website is secure and has up-to-date security protocols.

Vitacost is a reliable, legitimate website – millions of customers trust it. But data security is still a must. At Vitacost, customer information is safeguarded with industry-standard encryption technology. This keeps every purchase secure.


To finish, Vitacost is a reliable online shop with many health and wellness products at good prices. They offer bulk discounts and free shipping, plus rewards programs. Though there have been some customer service and delivery issues, overall they have a good record. So, if you’re shopping online, Vitacost could be a great option.

Just make sure to double check the product reviews and contact info before purchasing, and you’ll be safe and secure!

FAQs about: Is Vitacost Legit

Q: Is Vitacost Legit?

A: Yes, Vitacost is a legitimate online retailer that sells high-quality health, wellness, and beauty products.

Q: What types of products does Vitacost sell?

A: Vitacost carries a variety of health, wellness, and beauty products, including vitamins, supplements, food, snacks, and more.

Q: Does Vitacost offer free shipping?

A: Yes, Vitacost offers free shipping on orders over $49.