Is Travelup Legit? A Comprehensive Look at the Travel Booking Platform

Are you thinking of using Travelup for your next trip? With multiple booking platforms to choose from, it’s essential to make sure you’re making the right choice. In this article, we will have a thorough look at whether Travelup is credible or not.

Quick facts: Is Travelup Legit

  • ✅ Travelup is a well-established company with over 15 years of experience in the travel industry (Source: Travel Up)
  • ✅ Travelup provides customers with a 100% satisfaction guarantee (Source: Trustpilot)
  • ✅ Travelup has a TrustScore of 8.8 out of 10, based on more than 1,700 customer reviews (Source: Trustpilot)
  • ✅ Travelup offers a wide range of travel services, including flights, hotel bookings, car rental and more (Source: Travelup)
  • ✅ Travelup has been certified by the ATOL scheme, giving customers peace of mind when booking (Source: ATOL website)

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Welcome to our review of Travelup! Travelup is a website that provides travel services such as airline tickets, hotel reservations, rental cars, and more.

We at Travelup want our customers to get the best deals. We guarantee you the best prices. If you find a better deal elsewhere, we’ll match it, plus give you an extra discount!

We take pride in always trying to make our customers’ trips more budget-friendly and enjoyable.

What is Travelup?

Travelup is the go-to platform for travel booking. It links customers to hundreds of airlines, hotels & car rental companies. This helps travelers get the best airfare, accommodation and car hire deals.

Travelup also provides 24/7 customer service. Moreover, it offers tools to save time & money. These include alerts when booking flights and a comparison tool. Plus, there are cost-saving features like price match guarantee & loyalty programs.

The integrated rewards program lets you earn points for every dollar spent on Travelup!

What services does Travelup offer?

Travelup is a booking platform to find flights, hotels, and car rentals. It provides the latest prices and offers. It also has user-friendly features like filters, sorting, maps, flight tracking, currency calculators, and more. Plus, it offers 24/7 customer service before and after booking. It ensures that customers get the best deal and have all of their questions answered.


Legitimacy is a must when booking travel online. Travelup has been around since 2002, and its reputation has been questioned. To determine if it is legit, there are many factors to take into account; customer feedback, social media reviews, price comparisons with other platforms, and security.

Travelup has a great customer rating on Trust Pilot—over 7400 reviews and 4.7/5 stars. It also has top-notch security, with SSL encryption and fraud detection. Plus, it has competitive prices and discounts for first-time bookers. This all points towards Travelup being a trustworthy platform for travelers to make purchases without worry.

What are the customer reviews of Travelup?

Reviews for Travelup are generally positive. People rate them four or five out of five stars. Most feedback is about the user-friendly website and discounted hotel accommodations.

Some negative reviews mention long wait times for customer service, inconsistent flight prices and unresponsive agents. Despite this, Travelup seems to be a legit platform with mostly happy customers.

Is Travelup registered with the BBB?

Yes! Travelup is registered with the Better Business Bureau (BBB). BBB has accredited it with an A+ rating since October 2016. Plus, there are zero customer complaints on file. This implies that Travelup values customer service and looks after its customers.

In conclusion, Travelup is a real booking platform offering car rentals, hotel reservations and worldwide travel packages. It has also earned an A+ rating from the BBB and has maintained a good standing in its business.

Does Travelup have any certifications?

Travelup is a trusted online travel booking platform offering flights, hotels, car rentals and more. Safety is top priority, and to ensure customers have a worry-free experience, Travelup has certifications, like:

  • PCI DSS (Payment Card Industry Data Security Standards) for the safe handling of credit card information.
  • VeriSign and Trustwave for secure online transactions.
  • ISO27001 certification for commitment to high security standards.
  • Green Shield Security, which confirms legitimacy.

These certifications guarantee customer security, so you can trust Travelup with your sensitive personal information when making purchases.


Security is a priority for customers when they choose a travel booking platform. Travelup takes safety seriously. Transactions are protected by Secure Socket Layer (SSL) encryption. This means data is encrypted and safe from third parties. There is a McAfee SECURE seal on the website to guarantee data encoding. The Privacy Policy states no personal info will be shared with third parties, unless required by law. Plus, Travelup has a support team ready 24/7 to answer any questions on security or other matters related to travel bookings.

Is Travelup secure?

Travelup is a secure platform for travel bookings. It follows the highest standards for safety and security. All customer data is encrypted and monitored for any unusual activity. They invest in the best payment processing systems to protect customers. Plus, Travelup has a customer service team available 24/7. They help customers with bookings, answer questions, and offer help. Customers can trust Travelup for safe, easy, and affordable bookings.

What payment methods does Travelup accept?

Travelup is a genuine travel booking platform that takes many forms of payment. Customers can use credit cards, debit cards, PayPal, cash, bank transfer, and even cryptocurrencies. They also give customers the choice to pay in installments if their purchase is over $100. You can pick a weekly or monthly payment plan.

On Travelup’s website, you can check what payment methods are accepted before you buy.

Does Travelup have a privacy policy?

Travelup cares about the privacy of its customers. It has a privacy policy which explains how it collects and uses customer data.

The policy says that personal info given to Travelup is only for operating its services. This could include booking flights, hotels, rental cars and more. Travelup may share this data with third parties if needed. To protect customers, Travelup uses secure servers, encryption technology, and a secure database.

If customers have any questions or concerns about the privacy policy, they should contact Travelup’s customer support team.


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Price is a major thought for picking a travel booking platform. Travelup has competitive prices for flights, hotels and rental cars. They want to give the best value for money to the traveler.

When searching flights, Travelup provides discounts and coupons to save more. They offer payment options such as credit cards, debit cards and Paypal, which change depending on the country of departure. Booking fees differ based on the payment choice.

When it comes to hotels and car rentals, Travelup has convenient search filters to help customers choose accommodations in their budget range. Prices may vary by season, so travelers must compare different rates before booking. There are special discounts during specific times of the year and depending on the length of stay.

In conclusion, customers can get great prices without compromising on quality or comfort with Travelup.

How does Travelup’s pricing compare to other travel booking platforms?

Travelup is well-known for offering competitive prices on flights and hotels. It has an extensive range of search filters, helping customers find the best deal. Prices are also aggregated to ensure customers get the best possible deal. Plus, a rewards program gives customers points for special deals and discounts.

All in all, Travelup’s pricing is quite competitive compared to other travel booking platforms, with lots of features and perks making it a great option for travelers:

  • Extensive range of search filters
  • Prices are aggregated to ensure customers get the best possible deal
  • Rewards program with points for special deals and discounts

Does Travelup offer any discounts or promotions?

Travelup is a well-known travel booking platform with discounts, deals and promotions. Book with Travelup to save on flights, hotels and car rentals. All year round, promotional codes are available for extra savings. Keep an eye out for them!

Travelup has joined forces with several credit cards. These include American Express, Mastercard and Visa. They provide discounts for cardholders. You can also collect bonus points for free or discounted flights and hotel stays when you book via Travelup.

Finally, email newsletters and social media outlets such as Twitter and Facebook often have discount codes.

Customer Service

Travelup takes customer service seriously. They provide a 24/7 support line and an extensive Help Centre. The database in the Help Centre has lots of FAQs. If customers can’t find the answer to their query, they can contact customer service via phone or email.

Travelup guarantees a response time. For UK customers, they will respond within two hours. For international users, they promise to respond within 24 hours. They also have methods to check customer satisfaction, so all customers get the help they need.

Does Travelup have a customer service team?

Travelup boasts a Customer Service Team to answer any questions related to their services, such as flight, hotel, and car rental bookings. You can contact them via phone, email, or online chat during office hours from Monday to Friday. They are also available to give tips for making the most of your travels.

In addition, a 24/7 support line is available in case of emergency while travelling.

What channels can customers use to contact Travelup?

Travelup offers various methods for customers to get in touch. They can email, call, chat live, or fill out an online form. Email and phone support is offered during regular business hours. Live chat is available 24/7, with typical response times being less than five minutes. The online contact form can be used to ask questions or give feedback about their booking anytime.

All these avenues allow customers to quickly and easily contact Travelup’s customer service team.


Travelup is a highly-reputable travel booking site. It has been praised in many media outlets. Its customer service team is available 24/7. Moreover, it provides users with features that make the booking experience simple and straightforward.

In brief, Travelup is a trustable platform for business trips or family holidays. It has all the tools to ensure a smooth journey from start to finish.

FAQs about: Is Travelup Legit

Q: Is TravelUp a legitimate travel agency?

A: Yes, TravelUp is a legitimate travel agency, offering travel services and packages to customers around the world.

Q: What kind of services does TravelUp offer?

A: TravelUp offers a range of services, including flights, hotels, car hire, and holiday packages.

Q: Is it safe to book with TravelUp?

A: Yes, TravelUp is a legitimate company and all of its services are secure. All payments are processed through a secure payment system.