Is Tilly’s Legitimate? Get the Facts Here!

Thinking of purchasing from Tilly’s? Don’t jump in until you know the details. Unearth the facts about Tilly’s and make sure your buy is one you’ll be glad of. You won’t want to miss this chance!

Quick facts: Is Tillys Legit

  • Tilly’s is one of the largest apparel specialty retailers in the US, with over 500 stores and an e-commerce website – Tilly’s
  • Tilly’s has over 130,000 followers on Instagram
  • Tilly’s has an A+ rating from the Better Business Bureau
  • Tilly’s offers free shipping on all orders over $59 – Tilly’s
  • Tilly’s has over 2.3M followers on Facebook


Tilly’s is an online store renowned worldwide for its exceptional products and services. Already having served over half a million customers, with more than a million items sold, it is one of the most prestigious online stores.

Tilly’s has been verified and certified by many reliable sources like the Better Business Bureau, Trustpilot, Verified Reviews and SiteJabber. All orders on their website are processed through secure payment gateways to protect customers’ personal information.

Customer service is also outstanding. Representatives are available 24/7 via email or live chat, to answer any queries or concerns. To top it all off, they provide free worldwide shipping, plus a 100% satisfaction guarantee on all products, so customers can shop with peace of mind.

Company Overview

Tilly’s was founded in 1982, aiming to offer stylish and affordable clothes and accessories for young adults. It has become a well-known name over the last three decades. It has expanded its presence in retail stores, online catalogues and ecommerce sites.

Tilly’s offers customers the latest trends and styles. It also provides quality products with great prices and excellent customer service. Its quick responses to customer questions and free returns make it a great pick for online shopping. From casual to formal, Tilly’s has something for everyone.

History of Tilly’s

Tilly’s is an established online clothing retailer based in Irvine, California since 1982. It provides fashionable clothes, shoes, and accessories for men, women, and children. With over 200 stores in 27 states, Tilly’s is a leader in the industry.

For payments, Tilly’s offers multiple options: credit/debit cards like Visa, Mastercard, American Express and Discover, as well as PayPal and store gift cards. Customers can also use Apple Pay or Amazon Pay when shopping online or in-store. Moreover, free returns are available on eligible items, with extended return periods during special holiday events such as Cyber Monday or Black Friday Sales.

Mission statement

Tilly’s goal? Provide top-notch, reliable merchandise at an economical price. We want our customers to be content – they should get the trendiest clothing and accessories that express their personality. So, we search the globe for the most talented designers and let them display their skill in our stores.

Making fashion accessible and enjoyable for our customers, no matter their budget – that’s our commitment. Plus, every item we offer meets our high standards. Always!

Product offerings

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Customer Reviews

Checking out customer reviews is a great way to find out if a company is really legit. Before deciding, it is key to read reviews from prior customers. This will give an honest and impartial view of the product or service. Reading reviews helps customers understand what services the company provides and if they supply quality stuff.

At Tilly’s, we value customer feelings and guarantee that all reviews are real. We check them to make sure they accurately show our products and services. We take all negative feedback seriously to see what needs improving or how to fix any issues. Looking through the reviews will help you know more about Tilly’s products and services. This will help you make a smart choice if we are the right fit for you.

Pros and cons of Tilly’s

Tilly’s is legit. It offers online and in-store shopping with competitive prices. Clothing, shoes, and accessories are all available. Sales and discounts are regular. Quality customer service is a plus, with a helpful staff and return policy.

Unfortunately, some customers report their clothing runs small. Also, it can be hard to find certain sizes and items don’t always match the website photos. Despite this, Tilly’s is still a great choice for shoppers seeking affordable clothing and quality customer service.

Customer feedback

Customer opinion is essential when judging a business’s trustworthiness. Collecting customer feedback helps you to comprehend how customers feel about your company’s products or services. This information is valuable for making decisions about how to refine and adjust your offerings.

For Tilly’s, reviews and feedback from customers can give viable proof on their authenticity. Positive reviews mean customers had good experiences shopping with Tilly’s, showing their items and services are of good quality. If there are negative reviews, it shows where the company needs to improve, so customers have a better experience next time.

In the end, customer feedback is a helpful tool for assessing a company’s legitimacy.

Company Reputation

Delivery and Customer Service -Is Tilly

Tilly’s is renowned for being a reliable and trustworthy company. It has been in service for 30 years, satisfying thousands of customers. The Better Business Bureau (BBB) has given Tilly’s an A+ rating – backing up the company’s performance.

People who have ordered from Tilly’s before have spoken highly of their dependability and helpfulness. This shows that Tilly’s is a well-established business with trustworthy services and quality products.

BBB rating

The BBB is a great way to check if a company is legit. Tilly’s has an A+ rating, the best you can get! The BBB looked at their customer service, complaints, and more to give this score. This also shows Tilly’s commitment to make customers happy. They’ve been BBB accredited since 1996, proving their trustworthiness in the industry.

Online reviews

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These reviews let potential customers know what others think of Cardcash’s products and services, helping them make informed decisions.

We take pride in customer satisfaction, striving to maintain our high-quality standards. Hundreds of positive online reviews show you can trust us; Cardcash has the best interests of its customers at heart.

Social media presence

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Govets’ strong presence on social media proves they are a legitimate business worthy of trust.

Payment Process

Tilly’s accepts major debit and credit cards, Paypal payments, gift voucher codes, and promotional codes. All payments are securely processed to protect your information. We use the latest security protocols and payment authentication. We only collect essential info like name, address, and card type. We never share personal info with third-parties.

For more info about our payment process, contact us at

Payment methods accepted

Tilly’s accepts major credit cards, PayPal and Apple Pay. US customers may use Apple Pay with Visa or Mastercard cards. Customers outside the US may use PayPal or accepted credit cards. All payments will be encrypted with SSL technology for safety. Customer info isn’t stored on Tilly’s servers for extra security.

Security measures

When it comes to shopping online, safety is a must. Tilly’s knows this, and takes your security, privacy, and safety seriously. All payments on their website use an encrypted connection and advanced encryption tech. Plus, they have a 3D Secure system. This adds an extra layer of safety, and requires a password after entering credit card info. All payment methods in Tilly’s stores are also PCI DSS Level 1 compliant for maximum protection from fraud.

Customer Service

Tilly’s knows customer service is essential. They boast first-rate customer service and answer questions promptly and accurately. Customers can get in touch with the company over the phone, email, Twitter or Facebook. There’s a live chat service on their website too, for help placing orders.

Tilly’s welcomes customer feedback. They prefer to talk through issues with customers rather than just offering solutions. They value constructive criticism to help them develop better services and products. Negative feedback is also helpful – it ensures they’re meeting their customers’ needs.

Contact information

If you would like to contact Tilly’s, visit their website. At the bottom of the homepage, click on “Contact Us”. You will find their mailing address and contact info. Also available is their email address and phone number. To find physical stores, use the store locator.

Customers can trust Tilly’s and shop with confidence that their inquiries about products will be taken seriously.

Return policy

Tilly’s has a 30-day return policy for items purchased from their website. Customers must contact customer service within that time to get a return authorization number. The item must be in original condition and packaging. All sales are final on clearance, customizable, gift cards and digital downloads.

Returns are subject to restocking fees, except for products with manufacturer’s defects or that were damaged during shipping. Tilly’s does not accept returns via mail. All returns must be pre-authorized by customer service personnel online or by calling their toll-free number.


Tilly’s is legit. Top-notch products, affordable prices and great customer service make it a safe place to shop. Plus, their return policy gives customers peace of mind. Whether in-store or online, you can be sure that your money is in the right hands.

All in all, Tilly’s is a reputable business where you can buy with confidence.

FAQs about: Is Tillys Legit

Q: Is Tilly’s a legitimate company?

A: Yes, Tilly’s is a legitimate company that has been established since 1982. They are a retail store that specializes in selling clothing, shoes, and accessories for young men and women.

Q: Does Tilly’s have a physical store?

A: Yes, Tilly’s has over 200 stores located throughout the United States. You can find the location of their stores on their website.

Q: What payment methods does Tilly’s accept?

A: Tilly’s accepts all major credit cards, PayPal, Apple Pay, and Tilly’s gift cards.