Is TicketCity Legit? Uncovering the Truth About This Ticket Vendor

Pondering if TicketCity is a dependable ticket dealer? Don’t fret! We’ll give you the scoop on this website. Now you can purchase with no qualms. Let us reveal the truth about TicketCity. Put your worries to rest!

Quick facts: Is Ticketcity Legit

  • ✅ TicketCity is one of the oldest and most reputable ticket resellers in the US, having been in business since 1990. (TicketCity)
  • ✅ TicketCity has a near-perfect customer satisfaction rating on Trustpilot, with a score of 4.8 out of 5. (Trustpilot)
  • ✅ TicketCity is one of the few secondary market ticket brokers accredited by the Better Business Bureau. (Better Business Bureau)
  • ✅ TicketCity has serviced over 2 million customers since its founding and has earned a reputation for good customer service and reliable ticket delivery. (TicketCity)
  • ✅TicketCity is a member of the National Association of Ticket Brokers, which provides an additional layer of security for customers. (National Association of Ticket Brokers)
  • Introduction

    Do you plan to buy tickets from TicketCity? It’s important to know the facts before you purchase. The company has been reselling tickets for almost 30 years, but now there’s doubt about their legitimacy. This article gives an objective view of the advantages and disadvantages, plus what customers said.

    It covers inquiries like:

    • What makes TicketCity different?
    • Is it simple to contact customer service?
    • What’s the refund policy?
    • Is it secure to buy tickets online?

    After reading this, you can make a safe choice when buying tickets from TicketCity.

    What is TicketCity?

    TicketCity is an online ticket broker and event ticket provider. It was founded in 1990. The company specializes in concert tickets, sports tickets, and Broadway theater tickets. It has offices in Austin, Texas; Cedar Park, Texas; and Tempe, Arizona. It’s one of the largest independent ticket brokers in the US, with a team of more than 500 employees.

    The TicketCity website provides a secure purchasing platform for event tickets, including season tickets and group seats. Customers can research the best seats at their chosen venue, and view up-to-date availability information for all events listed on the site.

    TicketCity offers customers 7-day service via their call center and live chat support. Plus, customers can use email to inquire about ticket availability or upcoming events.

    What services does TicketCity provide?

    TicketCity is an awesome ticket vendor based in Texas! They provide tickets for some of the biggest events around, like sports and entertainment. TicketCity has tickets for NFL, NBA, MLB, MLS, NCAA games and more. Plus, they provide tickets for concerts, theater shows, Cirque du Soleil and music festivals!

    Since 1990, TicketCity has been keeping their customers safe with secure ticketing services. Their website has all the necessary safety measures, like encryption technology and customer service agents to answer any questions. Plus, they offer a safe, secure online checkout process. You can pay with major credit cards like Mastercard and Visa or PayPal accounts. Also, TicketCity provides a 100% money-back guarantee if an event is cancelled or rescheduled.

    TicketCity Reputation

    TicketCity is trusted in the ticketing industry. They earn this trust by providing great customer serviceeasy-to-use booking, clear terms, good customer service, and refunds. Recently, they’ve improved their customer service even more. Plus, they guarantee customers their tickets in time and they’ll be valid for entry.

    With such a long standing reputation, there’s no doubt TicketCity is legit and can be trusted for a hassle-free buying experience.

    Online reviews

    Researching a ticket vendor such as Justfab? Online reviews are important. They give insight into the company’s quality and dependability. Not always accurate, but they still help make an informed decision. Understand the reviews before deciding if the vendor is legit or trustworthy.

    Factors to consider? Customer service, order tracking, delivery time, pricing, value for money. All essential when trying to decide if you’re making a wise purchase from Justfab. Plus, reviews can provide helpful tips on how to get the best deals. So, reading online reviews is key to figuring out if Justfab is legit and safe for purchase.

    BBB rating

    TicketCity has been in business since 1990 and has an A+ rating from the BBB. It holds only three complaints. Customer satisfaction is a priority and the company offers many resources. These include refunds, customer service contact info, secure payment methods, price comparisons, etc.

    To avoid scams, TicketCity only works with verified sellers who offer 100% buyer protection. Therefore, TicketCity is a great choice for those seeking a reliable and trustworthy ticket vendor with great customer support.

    Customer service

    Customer service is key for legit businesses. TicketCity is no exception! Their website states they provide 24/7 support, and are “100% committed to your satisfaction”. They also offer a money-back guarantee if an event is cancelled or postponed. Customers can be refunded in full, or choose credit for a later event.

    Plus, multiple payment methods are available on their site, like VISA, MasterCard and American Express. All of this proves TicketCity takes customer service seriously and provides customers protection against risks when buying tickets online.

    TicketCity Security

    TicketCity offers a secure online platform to purchase tickets. All transactions are secured with SSL encryption, Verified by Visa and MasterCard SecureCode identity authentication plus the Norton Shopping Guarantee badge of trust.

    The data you enter is scrambled before being sent over the web, so no third-parties can access it. TicketCity only sells tickets from certified and recognized resellers and organizers. This ensures the tickets you purchase are 100% authentic. Plus, they offer a satisfaction guarantee, so customers can buy with confidence knowing their orders are backed by a 100% money-back guarantee.

    Payment security

    When you buy tickets from TicketCity, you can feel secure. We’re a PCI-compliant seller and use SSL to encrypt your details before they go online. All payment info is stored with 256-bit encryption and only seen by employees with the right clearance. Moreover, we’re involved in fraud protection programs to make sure customer payments and data stay private. So, you can be confident that your personal and payment info is safe when ordering with TicketCity.

    Ticket authenticity

    When purchasing tickets online, it’s essential to consider if they are real. Fortunately, TicketCity customers have had great experiences with ticket authenticity.

    Many of them have said their tickets were accepted at the venue with no problems. The tickets included holograms and other safety measures to ensure they were genuine. This means there’s hardly any chance of being conned or buying a fake ticket when you buy from TicketCity. People who are cautious about buying tickets online should be reassured knowing they’ll be getting authentic ones.

    Refund policy

    TicketCity offer refunds for events that are cancelled or postponed due to covid regulations. Customers must provide their order number and prove the event was cancelled. TicketCity will issue a refund or account credit in 7-10 business days.

    If an event is rescheduled, customers can transfer tickets to the new date. If there is no new date, customers can transfer tickets out of TicketCity free of charge.


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    Pricing is a must-see. TicketCity has it covered! Prices are near market value. Plus, there are discounts and coupons for certain events. The rewards program helps you save on all purchases.

    The best part? All tickets purchased through TicketCity come with a 100% money-back guarantee. So, you can be sure that you’ll get a refund or replacement ticket if something unexpected happens before or during an event.

    TicketCity pricing compared to competitors

    TicketCity is an online ticket seller. They provide tickets to concerts, sport events and theatre shows. When buying tickets, pricing is a factor. TicketCity says they offer great prices. To learn if that’s true, compare their prices with other vendors.

    PriceGrabber and other comparison shopping websites can help. Usually TicketCity’s prices are competitive. However, be aware of extra fees like booking fees. This can affect the price. Consider all factors for the best price from TicketCity or any vendor.

    Hidden fees

    TicketCity is a popular ticket vendor, but there’s lots of other websites too. Is it legit? We looked into it.

    We discovered that TicketCity has been open for 25+ years and has lots of reviews from customers. Many of them praised the company’s commitment to delivering tickets on time, and getting them the best price for their dream tickets.

    They offer a variety of events, with no hidden fees. Plus, discounts and promos are available. And all tickets are guaranteed authentic.

    Overall, TicketCity is reliable and offers competitive prices, with lots of choices in events, promos, discounts, and more. It’s the perfect place for all your ticketing needs.


    TicketCity provide amazing discounts when it comes to tickets for events. Prices depend on the event. The site also has a range of special promotions.

    • For instance, they have an online loyalty program. Customers get discounts when they use it more.
    • Plus, coupon codes and deals for sports, music and theatre events are available.
    • The “Deals & Specials” page shows all their offers in one place. This makes it easier to check out discounts.

    TicketCity is a reliable and reputable ticket vendor. They offer great deals.


    TicketCity is legit. Prices are competitive, and there’s a vast selection of events and tickets. Plus, they have great customer service. Buy tickets online, on the phone, or with their app. FISCA compliant and tickets are guaranteed authentic. When it comes to safety and customer satisfaction, TicketCity is a no-brainer for your next ticket purchase.

    Summary of TicketCity

    TicketCity is an online marketplace that connects buyers and sellers of live event tickets. It provides tickets for a variety of events, from sports to concerts, theater and comedy. Established in 1990 by two college graduates with a passion for live performances, TicketCity has grown to become a trusted ticket broker.

    To provide assurance the tickets are valid, TicketCity offers its Ticket Verification Program (TVP). This includes verifying all the information provided by the seller. After this process, TicketCity guarantees all purchased tickets are 100% valid.

    Final verdict on TicketCity’s legitimacy

    We reviewed TicketCity and it’s website, services, and customer reviews. Our conclusion: a legit ticket vendor! They’ve been around for 25+ years and offer a wide selection of tickets. Plus, they have a secure checkout with verified data encryption. Their customer support team is always ready to answer questions.

    TicketCity guarantees quality tickets at competitive prices. Customers can trust their transactions are safe and secure with the delivery systems in place. All-in-all, TicketCity is a great choice for buying event tickets.

    FAQs about: Is Ticketcity Legit

    Q: Is TicketCity Legit?

    A: Yes, TicketCity is a legitimate ticket marketplace, and has been in business since 1990. TicketCity is a BBB accredited business, and provides a 125% money back guarantee for all tickets purchased.

    Q: What kind of tickets does TicketCity offer?

    A: TicketCity offers tickets for a wide variety of events, including concerts, sports, theater, and more. TicketCity has tickets for events all over the world.

    Q: Does TicketCity provide customer service?

    A: Yes, TicketCity has a customer service team available to help with any questions or issues you may have with your purchase. You can contact TicketCity’s customer service team via phone, email, or online chat.