Is Sweetwater Legit? Uncovering the Truth Behind the Company

Think of buying from Sweetwater but not sure if it’s legit? No need to worry! This article will teach you everything about the company. Get to know the truth and make a well-informed decision. Ready? Let’s go!

Quick facts: Is Sweetwater Legit

✅ Sweetwater has been a trusted online music gear retailer since 1979 – Sweetwater
✅ Sweetwater has over 2000 employees and serves over 1.3 million customers – Sweetwater
✅ Sweetwater has been named the “Top Music Retailer” by Music Trades Magazine for over 10 years – Music Trades Magazine
✅ Sweetwater was awarded the “Best Customer Service” award by NAMM Global ReportNAMM Global Report
✅ Sweetwater’s GearFest is the largest music gear event in the United States – Sweetwater

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Sweetwater is a top audio engineering and music production supplier. It provides products and services to pro engineers and producers worldwide. It has a huge selection of items – from guitar bits to studio speakers. Sweetwater has been a go-to shop for audio experts for 40+ years.

Is Sweetwater legitimate? Or too good to be true? We’ll explore the company’s history, customer reviews and product quality. Then you can decide if Sweetwater is worth your cash.

History of Sweetwater

Chuck Surack founded Sweetwater in 1979, with the original name being “Woodwind & Brasswind”. It has since grown to include multiple retail locations, an online store, and a vast catalog. Sweetwater is well-known for its outstanding customer service, wide range of products, and knowledgeable sales staff.

The company has continued to evolve. Along with expanding in Fort Wayne, Indiana (where it’s still based today), Sweetwater opened a second warehouse in Renton, Washington in 2005. They have also done international acquisitions, such as DV247 – an online musical instruments retailer based in the UK – and Music 123 – an online musical instrument retailer located in Canada. Now, Sweetwater employs more than 600 people across five continents, and sends out orders worldwide daily.

Founding and Early Years

Credit Ninja was a loan company, founded in 2013 by two ex-Quicken Loans employees. It started offering loans up to $15,000, with repayment terms of 2-5 years. Their aim was to give customers quicker, easier access to credit compared to traditional lenders. This was done by using a special credit scoring system, looking at non-traditional factors such as utility payments and rent.

At launch, Credit Ninja had more competitive interest rates than most banks and other loan companies. It had features to help customers with the application process, such as pre-filled forms and an automated decision-making system, giving instant approval/denial notifications. Plus, it provided free FICO scores for applicants.

Growth and Expansion

Proozy is an online retailer that sells name-brand apparel and footwear. It started in 2002 and has grown a lot since then. Now it has over 1,000 popular brands! It offers items at discounted prices – much cheaper than stores or other websites. Get free shipping when you spend $50 or more. Proozy is very trustworthy and delivers great value. That’s why it’s one of the top destinations for apparel shopping online.

Sweetwater’s Reputation

Is Sweetwater legit? Yes! The internet music retailer has been in business since 1982 and is known for its great deals on musical instruments, recording gear, and audio equipment. Customers are happy with the quality of their orders, which arrive on time. Plus, Sweetwater holds an A+ rating from the Better Business Bureau. But that’s not all…

Sweetwater also offers fantastic customer service! Their helpful reps are ready to help customers with any issues or concerns. All this makes Sweetwater one of the best online music retailers around.

Reviews and Feedback

Reviews and feedback about companies, such as Newchic, can be useful. Looking at what customers say online can help when making purchase decisions. Customer reviews can show a balanced view of Newchic’s products, customer service, and returns policy. They also give customers both good and bad experiences. This way you know what to expect when considering a purchase from Newchic.

It’s important to differentiate between real customer reviews and spam/fake ones when deciding whether Newchic is legit or not.

Awards and Recognition

JCswoe has received numerous awards and recognitions that demonstrate its legitimacy. In 2019, it was honoured with the “Recognised as Great Place to Work®” award from The Great Place to Work Institute®. It has also won awards from esteemed publications such as Entrepreneur Magazine, Deloitte LLP and Red Herring Top 100 List. Recently, Inc. 5000 listed JCswoe in its top companies for 2018 which acknowledges privately held businesses based on their growth rate.

Moreover, Consumer Reports has presented JCswoe several customer service awards for its customer service excellence. These awards prove to customers that JCswoe is a trusted source for all their musical instrument needs.

Services Offered by Sweetwater

Is Zappos Legit?-Is Sweetwater Legit? Uncovering the Truth Behind the Company

Sweetwater is a retail company that offers music instruments, sound gear, and recording equipment from brands like Fender, Yamaha, Gibson, and Roland. They have musical accessories too, like instrument cases, gig bags, battery operated amps, and DJ controllers. Plus, they sell books, media, software, power supplies, direct boxes, studio headphones, brass/woodwinds, drums/percussion instruments, etc.

Sweetwater also has customer service reps to assist with order- and product-related questions. And they have an online store with the convenience of shopping from home. Lastly, they give educational resources, like product reviews and audio engineer interviews, to help people make informed decisions.

Product Selection

Sweetwater’s product range is a major plus. They have a wide range of items – guitars, basses, drums, keyboards, music software and hardware. Plus, they carry products from the music industry’s leading names such as Fender, Gibson, Taylor, Bose, and more. They also offer plenty of independent instrument brands and boutique products for those searching for something unique.

Sweetwater’s selection is extensive and sure to satisfy everyone.

Pricing and Discounts

Sweetwater is the spot to shop if you’re looking for pricing and discounts. Their gear, from entry-level to pro, is super quality for their prices. Plus, orders over $99 get free shipping. There are student and educator discounts, special pricing, and online/in-store promos.

Sweetwater offers great deals and quality gear for a reasonable price. It’s definitely worth checking out!

Customer Support

When checking a company’s trustworthiness, it’s essential to look at their customer service. Sweetwater provides multiple customer support options that are available 24/7. These include calling, chatting online, emailing, and social media.

For those who choose to speak with someone on the phone, Sweetwater’s U.S. team is available day and night to answer any questions about items customers have bought from the company.

Plus, their website’s FAQ page has answers to common questions about returns, availability, shipping, etc. This way, customers can find a solution quickly, without waiting on the phone line. This shows Sweetwater’s dedication to providing excellent and friendly customer service, which makes them stand out from other companies in the industry.

Contact Options

At Sweetwater, customer satisfaction is a must! To make sure customers have a great experience, they have many ways to get in touch. Customers can phone, email, or chat. Plus, the website has an FAQ section with answers to common questions.

If customers need help with their order or product, they can talk to a real person at Sweetwater. Customer service is open seven days a week from 9am-9pm EST. Emails are answered within 24 hours. The live chat is available Monday-Friday from 9am-5:30pm EST for quick answers.

Quality of Service

RightStufAnime offers customers a reliable, high-quality experience when it comes to service. They’re renowned for their excellent customer service and fast shipping. All orders are double-checked and come with tracking info. Plus, their staff is friendly and helpful. They have an online forum for anime news and title discussion. Additionally, all orders ship with discreet packaging for privacy.

Fast shipping, top customer service and privacy options make RightStufAnime a great choice for anime fans!


Sweetwater is legit. It has a good customer satisfaction record, quality products and specialized services. It’s a top online retailer of musical instruments and related items. Prices are competitive and there are discounts on select items. Sales staff, audio engineers and sound technicians can help customers to get the best audio equipment. Plus, there is a rewards program and shipping discounts.

Reviews from industry experts and customers around the world say Sweetwater is reliable. Music industry pros and enthusiasts can trust it.

FAQs about: Is Sweetwater Legit

Q: Is Sweetwater Legit?

A: Yes, Sweetwater is a legitimate music instrument retailer that has been in business since 1979. They offer a wide selection of musical instruments and accessories from many leading brands. Sweetwater is a trusted source for music industry professionals and musicians alike.

Q: Is Sweetwater a good place to buy musical instruments?

A: Yes, Sweetwater is a great place to buy musical instruments. They offer a wide selection of musical instruments and accessories from many leading brands, as well as knowledgeable customer service representatives and professionals who can help you find the right instrument to meet your needs.

Q: Does Sweetwater offer free shipping?

A: Yes, Sweetwater offers free standard ground shipping in the continental United States on most orders over $99.00.