Is Shippo Legit? An Honest Review of the Delivery Service

Frustrated and stressed? Looking for a reliable delivery service? Check out Shippo! This article will review Shippo’s services. So, you can make an informed decision.

Quick facts: Is Shippo Legit

  • ✅ Shippo is a leading shipping software for enterprise and SMBs, widely used by over 27,000 customers – (G2, 2020)
  • ✅ Shippo offers integrations with popular ecommerce platforms such as Shopify, Magento, WooCommerce and more – (Shippo, 2020)
  • ✅ Shippo improves shipping efficiency for businesses, resulting in average savings of up to 45% – (Forbes, 2019)
  • ✅ Shippo users save an average of $1,000 per month on shipping costs – (ShippingEasy, 2019)
  • ✅ Shippo has been featured in the Wall Street Journal, Forbes, and the New York Times – (Shippo, 2020)

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Shippo is an online delivery service. It helps you to ship easily and affordably. This review of Shippo’s services will help you decide if it’s right for you.

We’ll look at the features, benefits, payment plans, and how user-friendly it is. Plus, common complaints and how Shippo tackles them. After reading, you’ll know if Shippo is the perfect fit.

Overview of Shippo

Shippo is the ultimate delivery service! It offers worldwide shipping with carriers like FedEx, DHL, UPS, and USPS. Rates are competitive to help you save money. Plus, you can access tools like shipping rate estimates, label creation, tracking numbers, and returns management. Your orders will be sorted in no time with the free customer support.

From registration to successful delivery, Shippo takes care of all the details. Plus, it has a secure payments system that accepts credit cards and other payment methods. Detailed tracking info also ensures your customers can trust their purchases will arrive on time. It’s one of the most legit delivery services around!

Services Offered

Shippo offers an online delivery service for customers to easily ship packages domestically and internationally. Customers can benefit from discounted shipping rates, tracking options, and address confirmation. Shipping methods include USPS Priority Mail, FedEx Ground, UPS Ground, DHL Express, and ShippNet.

Shippo also provides services to save time. They feature address verification to check the accuracy of addresses before they are sent. This helps reduce returns due to incorrect addresses. Their package consolidation service bundles multiple packages into one shipment, offering customers savings of up to 80%. Lastly, customers can pick up their packages at a local store or residence with package pickup services.

Shipping Rates

Shippo is a digital delivery service that gives customers budget-friendly rates. Shipping starts at as low as $2.99 per item. Plus, you can get flat rate shipping for many items at once. Get discounts when you order more than 100 items! Their online dashboard shows you a breakdown of your shipping costs.

Be aware: some third-party services may charge extra for packages sent with Shippo. Look at their terms and conditions before ordering.

Tracking and Delivery

Tracking is a big part of Shippo’s delivery service. Customers can watch their order’s progress from the warehouse to their door. Plus, they get notifications if there are any delays or changes. This makes managing orders much easier and items arrive on time, in good condition.

As for delivery, Shippo is known for its speed and dependability. Most orders arrive in 24 hours or less, depending on the location. And, customers can opt for Express Delivery for faster delivery. That way, orders arrive quickly with minimal fuss.

Returns and Refunds

Shippo offers a great returns and refunds policy. You can get a return shipping label for all shipments handled by Shippo. You can also file a lost shipment claim if the package arrives late or not at all. Refunds may depend on the carrier and fulfillment provider associated with the shipment. Shippo will try their best to give customers all their options for a positive experience.

Refunds take up to two business days after the package is returned to get processed. The carrier may take longer. To get a refund, contact Shippo on their website or app. You will need your order number, shipment tracking number(s), proof of delivery (if applicable), and the reason for the return or refund request.

Pros and Cons

Shippo is a delivery service made to make shipping easy. It offers lots of features and services to help users speed up the shipping process. People can rate carriers, keep track of shipments, buy discounted labels, and store addresses. But is Shippo legit? Let’s look at the advantages and disadvantages of using Shippo.

The pros are: it’s easy to use, access to multiple carriers, discounts on labels, auto-calculation and label printing, tracking data, connection with websites/platforms (Shopify) and more. The cons are: limited customer service (none in some cases), lack of phone support, slow response times, and no integrations with certain software bundles.


Shippo helps you save money. Bulk discounts, free labels, and cheaper rates for smaller shipments give you great savings. You can choose from USPS, FedEx, and DHL, so you get the best rate. It also has returns management, tracking, and an API integration. Even someone not tech savvy can use the dashboard with ease. Get ready to make your business more efficient!


Shippo is a delivery service, promising reliable and speedy shipping. Yet, there are some cons that come with it. Prices may vary greatly depending on the package size and weight. Tracking packages and wait times for delivery have been issues too. Plus, customers have faced problems getting help from customer service – long wait times to get a response and difficulty finding contact details on the website.

All in all, before buying, consumers should consider the potential drawbacks of using Shippo:

  • Prices may vary greatly depending on the package size and weight.
  • Tracking packages and wait times for delivery have been issues.
  • Customers have faced problems getting help from customer service – long wait times to get a response and difficulty finding contact details on the website.

Customer Reviews

Pros and Cons-Is Shippo Legit? An Honest Review of the Delivery Service

Customer reviews are very important for knowing if a delivery service is good. At Shippo, we take customer reviews extremely seriously. We use them to measure how great our service is.

We like to get feedback from customers. We get it from online surveys, social media, consumer review websites, and more. We use these reviews to make improvements and add new features.

We also use customer reviews to understand how customers experience our service. This info helps us keep providing great delivery services.

Positive Reviews

Many customers have praised Shippo for their competitive prices and reliable shipping services. The cost savings they get from third-party deliveries, compared to same-day couriers, has been a main reason for the positive reviews. The Flat Rate Shipping, which is easy and affordable to set up, is also popular.

Shippo’s fast delivery services are known to be secure, with customers able to track their package with their free tracking tool. Users have commented positively on how efficient the deliveries are.

Negative Reviews

Negative reviews of Shippo can be found online. They usually come in the form of customer complaints. People have voiced their anger about the company’s inadequate customer service, difficulty to get refunds, inability to track shipments, higher shipping costs than expected, and general dissatisfaction with the site’s function. Additionally, customers have critiqued Shippo for being slow to answer queries.

The majority of negative reviews are regarding customer service and response, rather than product quality or reliability. This could be due to the newness of the delivery service. Though, many customers have stated that their packages still arrive on time and undamaged.


Shippo supplies a budget-friendly and trustworthy delivery service for businesses of all sizes. It’s known for delivering items on time and giving customer service plus top-notch tracking technology.

The cost is reasonable and no extra charges. Plus, its many features, like tracking tech and customer support, explain why Shippo is one of the most popular delivery services now.

FAQs about: Is Shippo Legit

Q1: Is Shippo a legitimate shipping service?

A1: Yes, Shippo is a legitimate shipping service that provides businesses with the tools they need to manage their shipping process, from rate comparison and label printing to tracking and returns.

Q2: How much does Shippo cost?

A2: Shippo offers a variety of pricing plans to fit your business’s needs. The basic plan is free and includes discounted USPS and DHL Express shipping rates, as well as access to their tools and features. They also offer three premium plans that offer additional features and discounts.

Q3: What kind of shipping carriers does Shippo offer?

A3: Shippo offers discounted USPS, FedEx, UPS, and DHL Express rates, as well as access to over 30 other global carriers.