Is RugsUSA a Legitimate Retailer?

Want a rug to finish your home look? Heard of RugsUSA? We’ll help you decide if it’s a legit business you can trust. This article will guide you.

Quick facts: Is Rugsusa Legit

  • ✅ RugsUSA has an A+ rating from the Better Business Bureau.
  • ✅ RugsUSA has been in business since 1998.
  • ✅ Over 5 million customers have made a purchase from RugsUSA.
  • ✅ The RugsUSA website averages over 10 million visits per month, according to SimilarWeb.
  • ✅ RugsUSA has a user satisfaction rating of 98%, according to Trustpilot.


RugsUSA is an online retailer of rugs and home furnishings. They have a variety of styles to suit any décor. Established in 1998, they have earned the trust of customers globally.

Customer satisfaction is their top priority. They provide free shipping and returns on most orders in the US. Plus, they have accent pillows, wall art and more.

RugsUSA offers high-quality products at low prices and great customer service. Plus, they have promotional discounts and coupons year-round, saving customers money. Whether you need a statement rug or a functional one, RugsUSA has you covered!

Overview of RugsUSA

RugsUSA is an American retailer providing affordable home decor products. With over 20 years of experience, the company is a leading destination for shoppers wanting to spruce up their homes. It offers various sizes, styles and colors. As well as traditional rugs and carpets, RugsUSA sells outdoor rugs and area rugs with non-traditional patterns.

Competitive prices, discounts and rewards programs are available. Plus, they offer easy returns and a 30-day satisfaction guarantee. All in all, RugsUSA is a trustworthy store, and one of the most dependable home decor stores around.


RugsUSA has been in the rug biz since 1998. It all started with an internet-based store. Now they have 20 stores across America. They are one of the largest online retailers for rugs, curtains and home decor.

They offer bonuses and promotions, discounts with certain credit cards and special financing for big purchases. As a trusted brand in home decor, customers can shop with confidence. Secure and enjoyable– that’s the RugsUSA way!


RugsUSA is legit and highly rated. They offer a variety of colors, styles, and sizes. These rugs are hand-crafted with wool and cotton to give an authentic look. Quality assurance tested and free returns within 30 days. Plus, free shipping on orders over $150.

Many customer reviews online vouch for RugsUSA being an excellent place to buy quality rugs at reasonable prices. What’s more, the company has exemplary customer service with rapid responses to customers’ questions or concerns.

Customer Reviews

Want to know if RugsUSA is the real deal? Customer reviews can tell you! They provide an honest look into customer’s experiences. Most reviews are positive, but some mention customer service and shipping problems.

Read as many reviews as possible to get a better idea of the retailer. This helps shoppers make an educated decision before buying from RugsUSA.

Is RugsUSA a Legitimate Retailer?

RugsUSA is an online home decor retailer, with a huge selection of rugs. Established in 1998, customers can shop with confidence knowing their purchases are secure. Plus, they offer a 30-day money-back guarantee.

Free shipping is available on select products over $45. Plus, users can sign up for their email newsletter and receive discount codes and exclusive promotions.

RugsUSA also provides a price match guarantee. They’ll match any competitor’s lower advertised price, if it’s found within two weeks of purchase. This commitment to excellent customer service makes RugsUSA a reliable go-to for quality home decor items at affordable prices.

Security and Payment Methods

RugsUSA offers security and protection from fraudulent activities. Their connection is encrypted, keeping all details confidential. Multiple payment methods are available, such as PayPal, Visa, MasterCard, AMEX, and Discover. Customers can also take advantage of the hassle-free return policy and 30-day money-back guarantee. SSL encryption protocol secures payments for maximum data protection. Shop with confidence at RugsUSA!

Return Policy

RugsUSA is a legitimate retailer, providing customers with quality products and an amazing return policy. If you’re not satisfied with your purchase, RugsUSA offers a 30-day return policy. To start the return process, just contact customer service at (877) 767-8756 or use the “Contact Us” page on the website.

You’ll need your original order number, plus you’re responsible for any shipping charges for the return. And make sure the merchandise is in its original condition. Refunds will be given within 14 days after RugsUSA’s designated return address receives the item. You have the option to select store credit or refund, but not exchange for other products or services.

Customer Service

RugsUSA is an online store that specializes in area rugs and home décor. They provide an array of products from various brands, styles, and colors. Customers can shop with reassurance as RugsUSA provides detailed product descriptions on their website and offers friendly customer service, such as telephone and email support.

Furthermore, customers get access to helpful tools like the “Designer’s Palette”. This allows them to visualize how colors would look together in their space. Additionally, there’s the “Rug Buying Guide” which provides useful information for selecting the right rug for a particular area of the home. These resources and more make shopping with RugsUSA easy and stress-free, so customers can find what they want.

Pros and Cons of Shopping at RugsUSA

Conclusion-Is RugsUSA a Legitimate Retailer?

Shopping at RugsUSA is great for finding quality rugs and home décor at a good price. But, customers should make sure it’s legit first. Positive reviews, secure payment methods, reliable customer service and quality products are signs of a legitimate retailer.

RugsUSA is an online retailer that offers a wide selection of carpets in different sizes, styles, materials and designs. Their website is easy to use, they have secure payment options and free shipping on orders over $49. They also have 24/7 customer service and a chat feature. Plus, they offer an extended warranty option during checkout for added protection.

All in all, RugsUSA looks like a legit retailer with quality products, competitive prices, great customer service and secure payment options.


RugsUSA – a renowned seller of rugs, carpets and accessories. They have many happy customers and a long history.

They offer a wide selection of styles and sizes, competitive prices, free shipping on orders over $45, an easy returns process. Plus, an extensive warranty and friendly customer service reps for inquiries or problems.

They also have a generous rewards program for customers, collecting points with each purchase. The website is easy to navigate, so customers can find their perfect rug or carpet.

All these benefits make shopping online with RugsUSA convenient and stress-free.


Sadly, RugsUSA’s customer service isn’t the best. Reviews have surfaced of long delivery times and subpar product quality. They’ve also been in the news due to their unpopular customer service. Making matters worse, many customers have found it hard to get their money back or return the item, due to the company’s inflexible return policy. This reveals that RugsUSA may not be as trustworthy as some other retailers.


At RugsUSA, shop for area rugs and other home decor. Traditional and contemporary designs are available. Enjoy free shipping and returns, plus low-cost financing options. Get help with customer service by phone or email. RugsUSA is reliable and safe. Check it out for area rugs or other home decor items!

FAQs about: Is Rugsusa Legit

Q1: Is RugsUSA a legitimate online retailer?
A1: Yes, RugsUSA is a legitimate online retailer that has been in business since 1998.

Q2: Does RugsUSA offer free shipping?
A2: Yes, RugsUSA offers free shipping on all orders over $45.

Q3: Does RugsUSA offer a money-back guarantee?
A3: Yes, RugsUSA offers a 30-day money-back guarantee on all products.