Is Shopping at Rack Room Shoes Legit?

Thinking of buying shoes from Rack Room Shoes? Not sure if it’s legit? Worry no more! We have the answers. Learn if it’s safe to shop at Rack Room Shoes in this article. Get all the facts!

Quick facts: Is Rack Room Shoes Legit

  • ✅ Rack Room Shoes is consistently rated as one of the top online shoe retailers in customer satisfaction, according to National Shoppers Retail. Source: National Shoppers Retail
  • ✅ Since its founding in 1920, Rack Room Shoes has grown to over 500 stores in 33 states, offering customers quality footwear and customer service. Source: Rack Room Shoes
  • ✅ Rack Room Shoes is a proud member of the Footwear Distributors and Retailers of America (FDRA), the leading footwear trade association. Source: Footwear Distributors and Retailers of America (FDRA)
  • ✅ In 2020, Rack Room Shoes offered free shipping and free returns on all orders over $35. Source: Rack Room Shoes
  • ✅ Rack Room Shoes was awarded the “Retailer of the Year” award by Footwear Magazine in 2019. Source: Footwear Magazine

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Overview of Rack Room Shoes

Rack Room Shoes is a retail chain that specializes in quality shoes at affordable prices. Established in 1920, they now have 500+ stores in 38 states. They sell shoes for men, women and kids – sandals, athletic, boots, boat and dress shoes from popular and lesser-known brands are available. Nike, Adidas, Converse and VANS, plus their own house label Rack Room Shoes, offer great deals.

Free shipping and free, easy returns come with all purchases. Rack Room Shoes strives for topnotch customer service. Friendly, knowledgeable staff are available to help. Shopping at Rack Room Shoes is perfect for consumers who want good quality footwear at reasonable prices.

Company background

Rack Room Shoes have been around since 1920. They’re based in Charlotte, NC, and have 500 stores across 30 states. Their website shows they’ve won awards from Forbes Magazine, Charlotte Business Journal and more. They offer Vlone, Nike, Converse, Adidas and Sketchers, just to name a few.

With all these accolades, it’s easy to see why Rack Room Shoes is a great place to buy Vlone products.

Product selection

Madison Seating is an online furniture store. Based in New York City, they offer top-quality office chairs, gaming chairs, and home furniture. Their website has detailed product descriptions, images, customer reviews and even video demonstrations.

They offer a 30-day return policy plus a 1-year warranty. Free shipping on orders over $50, plus discounts on larger orders. All this to provide the best quality products at the most affordable prices.

Madison Sealing is ideal for shoppers needing professional grade office chairs or home furniture at great prices!

Shopping Experience

Shopping at Rack Room Shoes is great! They have a wide range of shoes for the whole family. Prices are very reasonable. The store layout is simple to find what you want. The staff is friendly and helpful. They offer free shipping on orders over a certain amount. Plus, their return policy is generous. They also have a rewards program. Customers can earn points with each purchase and get discounts later.

Shopping at Rack Room Shoes is convenient, both in-store and online. It’s no surprise why customers are loyal to Rack Room Shoes.

Payment options

Shopping at Rack Room Shoes is totally legit. They provide various payment methods to make the purchase process secure and easy. Credit/debit cards, Paypal, Apple Pay, and Beagle are a few of their options. Beagle permits customers to pay for products in four installments over six weeks. Additionally, customers can opt for a fixed installment plan or a flexible one with no penalty fees for early payment.

Rack Room Shoes’ payment options make online shopping safe and easy!

Shipping and returns

Shopping at Rack Room Shoes can be safe. But Autopay has risks. Delays may happen due to carrier issues. And if a customer changes their mind, they may not cancel the order.

Free shipping is offered on certain items. But returns need to be shipped by the customer and within the return window (30 days for shoes). If customers miss the window, they might not get a refund or store credit.

By understanding the risks, customers can make educated decisions when buying from Rack Room Shoes.

Customer service

At Rack Room Shoes, customers get great service. The staff is helpful and the stores are clean. Plus, if you return an item in its original condition within 30 days, you get a full refund.

Rack Room Shoes also has a rewards program with discounts and promotions. And they have a Buy Now Pay Later option that lets you split payments into four interest-free payments.

Plus, if you spend $65 or more, you get free shipping! With such great customer service, rewards program, Buy Now Pay Later option, and free shipping for orders over $65 – Rack Room Shoes is a great place to shop.

Customer Reviews

Rack Room Shoes is an online retailer that offers shoes – sandals, heels, boots and more. Buy online or visit one of their stores.

Customers usually have positive reviews. They praise the selection of shoes and helpful staff. Sales and promotions help customers save money. Returns are possible if customers don’t like the purchase. Reviews say Rack Room Shoes is a legit place to shop.

Reviews on third-party sites

It’s essential to research reviews when shopping for shoes online. Snipes USA, the parent company of Rack Room Shoes, has gotten many critiques from customers on different third-party sites. Complaints about customer service, billing and shipping errors, and returning merchandise have been reported. These reviews tell a story of slow response and unclear answers from customer service reps.

Though some have left positive feedback too, it’s wise to do your own research and read third-party reviews carefully before shopping at Rack Room Shoes or any other store under Snipes USA.

Social media reviews

Social media reviews are great for checking out Rack Room Shoes! Unbiased opinions are the best way to go. Twitter, Facebook, and Instagram can help you get an idea of what others think. Plus, customer service ratings from past customers can give insight into the store’s business practices and how helpful their staff are with customer inquiries.

Social media reviews are super useful for finding out if Rack Room Shoes is legit.

Security and Privacy

Analysis of Shopping at Rack Room Shoes Legit?

When you shop online, security and privacy are two of the key things to think about. Rack Room Shoes has you covered! Your sensitive info is always safely stored and never shared. The website uses encryption to make sure data sent from your browser is secure. Plus, Rack Room Shoes doesn’t keep payment details on its servers. You can use PayPal or Amazon Pay instead. Rest assured, your info is secure with Rack Room Shoes!

Data security and privacy policies

Rack Room Shoes takes data security and privacy seriously. They make sure to keep customers’ info secure and trusted. To do this, they use encryption systems, secure servers, and require customers to register a username and password. Customers can feel safe with their data. Plus, Rack Room Shoes follows the laws on collecting and using customer information, especially the EU’s GDPR. This ensures consumer rights are always respected.

In the end, Rack Room Shoes’ commitment to data safety provides an extra layer of confidence when shopping on their website.

Payment security

At Rack Room Shoes, we take payment security very seriously. We understand online shoppers may worry about the safety of their info. We want to make sure customers can shop with us without worry.

Our payment systems use the latest encryption technology for protection. All transactions use encryption and go through a secure connection. This ensures your details and credit card info stays confidential. We also don’t store any credit card details on our server or share customer info with third parties.

For extra security, we review our systems regularly to make sure they meet industry standards for data protection.

Pros and Cons

Pros of Shopping at Rack Room Shoes:

  1. Prices – Great deals for name brand shoes, both online and in-store.
  2. Selection – Shoes for men, women and children, with sizes for all ages and genders.
  3. Quality – Generally very good, with most customers satisfied.

Cons of Shopping at Rack Room Shoes:

  1. Returns – Some customers have reported difficulty.
  2. Limited Availability – Not everywhere has access to a Rack Room Shoes location or store products online.
  3. Customer Service – Hit or miss depending on staff members working.


Shopping at Rack Room Shoes has many perks! The selection is vast, with thousands of styles and brands. Plus, you get free shipping on orders over $99, and returns within 90 days are free. Prices are competitive compared to other stores, making it budget-friendly. Furthermore, customers have access to discounts and coupons via their rewards program.

Lastly, the secure shopping experience at Rack Room Shoes is assured with SSL encryption keeping all transactions safe from hackers. All these features make Rack Room Shoes a safe and reliable shopping experience!


Shopping at Rack Room Shoes has some downsides. It usually offers fewer sizes and styles than other online shoe shops, making it tough to find what you need. Furthermore, its range of prices is narrower than other merchants’, meaning you may have fewer cost-effective options. Lastly, since it is an online store, there is a chance of shipping delays or lost packages, which could be annoying for customers.

FAQs about: Is Rack Room Shoes Legit

Q1. Is Rack Room Shoes a legitimate company?

A1. Yes, Rack Room Shoes is a legitimate company that has been in business since 1920. They offer a wide range of quality shoes for men, women, and children at competitive prices.

Q2. Is it safe to shop online at Rack Room Shoes?

A2. Yes, it is safe to shop online at Rack Room Shoes. They use the latest encryption technology to ensure that all of your personal information and payment details are kept secure.

Q3. Does Rack Room Shoes offer free shipping?

A3. Yes, Rack Room Shoes offers free shipping on orders over $65. They also offer free returns on all orders.