Uncovering the Truth Behind Puppies.com: Is it Legit?

Ever think of buying a pup online but worried if it’s real? You’re not alone. Find out the reality of Puppies.com. Is it legit?

Quick facts: Is Puppies.Com Legit

  • ✅ Puppies.com is one of the largest online pet stores in the US, selling over 5,000 puppies each year. Source: Puppies.com website.
  • ✅ Puppies.com is a Better Business Bureau (BBB) accredited business. Source: BBB website.
  • ✅ Puppies.com has received over 3,000 positive customer reviews, with an average rating of 4.7 out of 5 stars. Source: Trustpilot website.
  • ✅ Puppy Spot, another pet retailer owned by Puppies.com, has sold over 15,000 puppies since its inception in 2013. Source: Puppy Spot website.
  • ✅ Puppies.com offers a 100% satisfaction guarantee and free shipping on all puppies. Source: Puppies.com website.


Puppies.com offers customers puppies for sale. They promise great customer service, excellent care for the animals, and competitive prices. But, is it legit? We’ll look at the company, their services, reviews, feedback, pricing, and what other customers say online. Is Puppies.com legit? Let’s find out!

What is Puppies.com?

Puppies.com is an online pet store that claims to sell high quality pups at a low price. It has a wide selection and in-depth information about each breed. Customers can also read reviews and feedback from other buyers.

However, some have criticized the company for not being open about the background of the animals, and for their health guarantee program which doesn’t guarantee a puppy will be healthy and vaccinated.

It’s important for customers to research before committing to buying from Puppies.com to make sure they get what they expect.

Is Puppies.com Legit?

Do you want to know if Puppies.com is legit? It’s a website selling puppies without the typical delays of pet stores. They promise puppies from reputable breeders and a 30 days money back guarantee.

Check reviews on Trustpilot and Yelp, and social media accounts to get an honest opinion. Also, look at the FAQ section and contact customer service with questions. If possible, visit the breeder in person. This will make sure the puppies are healthy, in good conditions and that customers get accurate info.

So, research all aspects of Puppies.com before buying and you’ll be confident they are legit and trustworthy when getting your new furry family member!

Reputation and Reviews

Researching Puppies.com is important. Look at reviews and reputation. Check customer ratings and reviews. Look into customer complaints too, if any. Research reputable organizations like the American Kennel Club to check for certification. Negative customer experiences must be looked into, too. Don’t ignore them. They can give insight into how Puppies.com works.

Shipping and Delivery

Puppies.com is one of the few pet stores to guarantee the safe delivery of your furry friend. They ship via airline and provide the necessary health documents required by the USDA. No shipping to Hawaii or Alaska, and buyers must be at least 18 years old.

In-person pick up is also offered, but arrangements must be made prior. This includes photo ID, paperwork, paying fees and a vet check before being released.

Payment and Refunds

Purchasing items from Puppies.com? Customers have a few options. Using debit or credit cards is possible. Zebit’s payment platform is another. It lets customers make payments over time. Plus, 14 days to return items and get a full refund if they’re not happy. But, some products are special order only. These are non-refundable due to the cost. Zebit customers can return these items within 30 days. They’ll get store credit or exchange only. Providing they meet Puppies.com’s return policy criteria.

Customer Service

Puppies.com has customer service available 7 days a week! You can contact them via e-mail, telephone, or by visiting the contact page. There, you can leave a message with your info and get a response within 24 hours. They also have an FAQ page and an Active Forum page. This gives customers helpful answers and a platform to discuss their issues.

Having an accessible customer service team is important. It shows customers that Puppies.com cares about their satisfaction!


Shipping and Returns-Uncovering the Truth Behind Puppies.com: Is it Legit?

It looks like Puppies.com is the real deal! They offer healthy and happy puppies to pet-lovers all over the US. You can find info about their procedures, the types of puppies and how they make sure the puppies go to a loving home. Safety protocols are in place to guarantee responsible breeding and safe shipping. Plus, you can check out each pup’s family tree before buying it. This gives buyers peace of mind about the dog’s health and pedigree.

All in all, it seems like Puppies.com is dedicated to providing an ethical platform for animal-lovers. Before you buy, it’s always smart to research the company.

FAQs about: Is Puppies.Com Legit

Q: Is Puppies.com legit?

A: Yes, Puppies.com is a legitimate website. We are a registered business and our puppies come from reputable breeders.

Q: How do I know if the puppies are healthy?

A: All of our puppies come with a health guarantee, and our breeders are carefully chosen to ensure that their puppies are healthy and well-cared for.

Q: What kind of puppies do you have?

A: We have a wide variety of breeds, including toy, small, and large breeds. We also offer designer breeds and hypoallergenic breeds.