Is Otel Legit? Uncovering the Truth Behind the Popular Hotel Website

Seeking a perfect hotel experience? Fearful of booking with an unfamiliar website? Unearth the truth of Otel! Is it the perfect pick for you?

Quick facts: Is Otel Legit

  • ✅ Over 2.3 million people have stayed in an OYO hotel in India, according to OYO (Source: OYO)
  • ✅ OYO has over 8500 hotels in more than 800 cities worldwide (Source: OYO)
  • ✅ OYO has been rated 4.5 stars out of 5 on TrustPilot (Source: TrustPilot)
  • ✅ Over 7 million rooms have been booked at OYO hotels worldwide in 2019 (Source: Statista)
  • ✅ OYO has raised $1.5 billion in funding since its founding in 2013 (Source: Crunchbase)

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Is a legit hotel booking website? In this article, we investigate!

It’s fast-growing, providing a wide range of choices for travellers. Its search and booking features are hassle-free, making it a popular resource for budget-minded travellers.

We look into the truth behind Otel: its features, customer feedback, customer service, security measures, and benefits for travellers. Is Otel reliable and honest? Let’s find out!

Overview of Otel

Otel is a hotel search engine for over 2 million hotels worldwide. When searching for a hotel, consumers get a range of options from top hotel chains and independent properties. Otel offers competitive prices, plus discounts on certain properties. Plus, travellers can collect rewards points when booking through Otel. These points can be used for discounts on future bookings, or for upgrades and extras during a stay.

By using Otel, travellers can save money and have an unforgettable stay in any destination!


Reputation matters when buying online. To find out the truth about a company, look at customer reviews, ratings, and awards. For example, research Otel, a hotel website, by checking out customer reviews and ratings. Also, consider awards, such as Tripadvisor’s Certificate of Excellence. Trustpilot is another useful tool to get an insight into their reputation. All these factors together give you an idea of the company’s credibility.

Customer Reviews

Customers reviews are a great way to learn about a company’s services. With the rise of social media, it is easier than ever to rate and share experiences with potential customers. Otel got over 5000 customer reviews from around the world. These reviews are visible on their website.

Most reviews talk about how easy it is to use Otel’s website and services. Plus, most problems are solved quickly. Customers also find great prices with Otel. The customer service team is often praised for being helpful and responsive. Customer reviews are an essential factor when deciding if you can trust a company like Otel to book your travel.

Industry Reviews

When researching a website’s legitimacy, industry reviews are great! It’s important to check out customer reviews not linked to the website. Industry reviews, for example from travel websites like TripAdvisor and Expedia, can tell you if Giftly is legit.

These reviews will include comments and ratings on service, hospitality and amenities at the hotel. They will also tell you about special deals and packages offered by Giftly. This type of review is a great way to find out if Giftly is legitimate, as it’s based on people who have stayed at their hotels.


Security is key when evaluating a website. Without proper security, data breaches and malicious activities can happen. Otel is a well-known hotel booking site. They prioritize security for their customers.

The website has high-level encryption for data protection. Plus, customer data is stored on secure servers. To ensure safety, the website uses secure payment gateways. These are regularly monitored.

All in all, Otel is a secure and reliable choice for booking hotels.

Payment Security

Payment security is a must for Otel’s reputation. They know that any payment info entered is safely encrypted and won’t be accessed or stolen by anyone. Otel uses the highest grade of security tech, SSL (Secure Sockets Layer). It’s used by many banks and e-commerce sites. All customer payment data is encrypted with 256-bit protection. This info can’t be grabbed or hijacked by unauthorised people.

Furthermore, Otel pledges that all customer data, including payment details, stay private and secure on their servers. To give customers peace of mind, they don’t store credit card info on their computers.

Data Protection

Data Protection is important when looking at the legitimacy of a website. takes this seriously. It has implemented measures to keep customer data secure. All info shared with is protected by SSL encryption technology. It is stored securely in their protected servers. Security standards are strict. guarantees customers:

  • personal info will not be given away without consent.
  • It is only used within Otel’s services and offerings.
  • Furthermore, payment methods are anonymized (depending on the payment gateway). This is to not give away personal details when making payments online.


Customer Reviews-Is Otel Legit? Uncovering the Truth Behind the Popular Hotel Website

Pricing is essential when booking a hotel room. Otel provides detailed info to help travelers make the best decision.

There are two types of prices: regular and discounted. Regular prices come from the hotel, and include taxes, fees, and charges. Discounted prices are from Otel’s promotional deals and can include discounts like free meals or upgrades.

To get value for your money, check both regular and discounted prices on Otel’s website. Plus, read the terms of each package to make sure you get what you expect.

Room Rates

Otel offers competitive prices and savings. Often, they discount rooms 10-40% compared to the standard rate. It depends on how far ahead you book, and the hotel type. You can pay with credit card or PayPal, and choose to pay for the whole stay or certain parts.

Sign up for their email list or social media channels and you could get exclusive deals. These deals can be very attractive, but won’t always work due to regulations around certain hotels or locations.

Additional Fees

Poshmark has potential cons. Extra fees can be added to an order, depending on item size and weight. This is to protect buyers from sellers who might try to scam them. Poshmark charges a 20% commission fee on any sales on the platform. They also charge a fee for sellers who use their “Listing Boost” service. This service promotes listings and makes them more visible in searches.

All these extra fees are something to consider when deciding if Poshmark is right for you:

  • A 20% commission fee on any sales on the platform.
  • A fee for sellers who use their “Listing Boost” service.

Customer Support

Otel provides great customer service. You can call, email, or chat with the customer support team. They’re ready to help you with any questions you might have and resolve any issues quickly and effectively. Plus, they can help you find great hotel deals at the best prices.

The customer support team is experienced and trained to answer anything related to Otel’s services, policies, and procedures. All their contact info is on the website. Plus, there are lots of helpful resources that explain things like booking fees, cancellation policies, loyalty programs and more.

Contact Options, a well-known hotel booking website, offers customers plenty of contact options for their inquiries or concerns. Get help by phone, email, or webchat and receive quality customer service. Plus, Otel also has live chat and various phone numbers around the site for those who want immediate help.

In the Support section of the website, there are FAQs which can provide answers to commonly asked questions about hotel bookings, cancellations, refunds, account info & settings, security issues, and error messages.

Generally, Otel is regarded as a reliable company by customers who receive satisfactory resolution for their queries or booking issues on the website.

Response Times’s reaction time is one of the most significant elements to think about when judging their validity. People can get irked when they don’t get a response rapidly, so it’s vital that Otel give speedy and useful help. Fortunately, Otel scores well in this region – customers report normal response times of 30 minutes or less.

Besides speedy answers, customers say that Otel staff are well-informed and amicable, further boosting the company’s legitimacy. According to customer reviews, it appears that Otel is an awesome spot to search for hotels and has an honorable client service group.


To sum up, Otel is a reliable hotel website you can trust. Their customer service team is available 24/7. You can get discounts with flexible payment options. Otel doesn’t own properties or manage the hotels, but they can help you with reservations. It’s easy to compare rooms and prices with their features.

Otel has a Trustpilot rating of 8.1 out of 10 and positive reviews from past customers. Feel secure using Otel!

FAQs about: Is Otel Legit

Q1: Is Otel a legitimate business?

A1: Yes, Otel is a legitimate business that is fully licensed and insured.

Q2: Does Otel offer reliable customer service?

A2: Yes, Otel provides reliable customer service that is available 24/7.

Q3: What kind of payment methods does Otel accept?

A3: Otel accepts all major credit cards, PayPal, and Apple Pay.