Is Nordstrom Legit? A Comprehensive Look into the Retailer

Thinking of buying from Nordstrom? You’re not the only one! It’s one of the top retailers in the world. So, is it reliable? This article will give you all the info you need to know before making a purchase. Get ready and check it out!

Quick facts: Is Nordstrom Legit

  • ✅ Nordstrom has been in business since 1901 (Nordstrom)
  • ✅ Nordstrom has an A+ rating from the Better Business Bureau (Better Business Bureau)
  • ✅ Nordstrom is one of the most popular retail chains in the United States (Statista)
  • ✅ Nordstrom is the 4th ranked online apparel retailer in the US (Statista)
  • ✅ Nordstrom has an average customer satisfaction rating of 4.5 stars out of 5 (Trustpilot)


Is Nordstrom legit? Is it worth spending money with them? To answer these questions, we’ll dive into Nordstrom’s history and products. We’ll also review some of their popular product lines.

Nordstrom is a leading global retailer of fashion and apparel. It was founded in 1901 and is renowned for its cutting-edge pieces and customer service. The company operates retailers in more than 40 countries. So let’s find out if Nordstrom deserves your hard-earned cash.

What is Nordstrom?

Nordstrom is an American chain of luxury department stores. It was founded by Swedish-American brothers John W. Nordstrom and Carl F. Nordstrom in 1901. Today, it’s the largest fashion specialty retailer in the United States, with more than 350 stores across 43 states. It provides a range of products: apparel, footwear, accessories, jewelry, fragrances, home furnishings, and more.

Nordstrom also has an online shop with a website and mobile app. Additionally, it has five luxury off-price outlets (Nordstrom Rack) and two clearance centers (Last Chance). Nordstrom is proud of its excellent customer service and generous return policies.

History of Nordstrom

John W. Nordstrom began the history of Nordstrom in 1901, when he opened a shoe store in Seattle, Washington. By 1923, Carl F. Wallin had joined, and the two opened a full-line department store in downtown Seattle.

In 1958, the Nordstrom brothers expanded outside of Seattle with a branch in Portland. They increased their stores to over 100 nationwide over the next two decades.

Today, Nordstrom is known for its fashion, accessories, and beauty department. It offers services like personal styling, curbside pickup, free shipping & returns, and “The Anniversary Sale” which has up to 70% discounts. This success, both online and in physical stores, has made Nordstrom one of the most successful retailers in America.

The Founding of Nordstrom

John W. Nordstrom, a Swedish immigrant, and his partner Carl F. Wallin opened a shoe store in Seattle’s downtown in 1901. They quickly gained fame for their quality product range – from work boots to dress shoes. They also started selling apparel and accessories to go with the shoes. Word of their excellence spread and the business flourished.

Wallin retired in 1923, leaving ownership to John W. Nordstrom’s sons Everett and Elmer Jr., who were already managing the business. By 1960, there were nine stores in the Seattle area run by their sons. In the following 20 years, a total of 20 stores opened across multiple US states.

Expansion and Growth

John W. Nordstrom founded Nordstrom in 1901. It began as a single downtown Seattle shoe store. Now, it’s one of the largest fashion retailers in the US, with 342 stores across 39 states. Nordstrom also has an e-commerce presence, to reach customers globally. It’s become a trusted global retailer.

Throughout its long history, Nordstrom has set the standard for customer service and innovation. It keeps up with technological advancements by expanding its online capabilities and creating unique experiences.

Nordstrom Today

Nordstrom is an American luxury department store chain founded in Seattle, Washington by John W. Nordstrom and Carl F. Wallin in 1901. It began as a shoe store and has now expanded to clothing, accessories, handbags, jewelry, cosmetics, and fragrances. There are over 300 stores across the United States and Canada.

Nordstrom offers competitive prices, free shipping, and free returns within 30 days of purchase on online orders. They are also renowned for their excellent customer service. All Nordstrom employees are trained to provide quick and efficient assistance to customers.

Whether you’re looking for timeless classics or today’s hottest trends, Nordstrom has it all!

Store Locations

Nordstrom is a retail chain with over 375 stores! It’s available in 39 states, including California, New York, and Florida. Plus, you can shop from anywhere through their eCommerce platform. It carries its own brands like Topshop and Halogen, as well as many other fashion labels like Gucci, La Mer, and Nike.

Nordstrom also offers services, like Nordstrom Card Services, to help customers keep track of their spending. Plus, any order over $49 ships for free! Get the latest style pieces with ease.

Product Offerings

Nordstrom is a reliable retailer, stocking products from the most sought-after brands in the world. From clothing and shoes to beauty and home goods, they have it all. Plus, they have an online store with items that may not be available in-store. They carry designer products and more affordable options, so there’s something for everyone’s budget.

Nordstrom also provides various payment options, like credit cards and cash, for customers’ convenience. With its huge selection, great customer service, and reasonable prices, Nordstrom is the perfect place for all your fashion and lifestyle needs.

Customer Reviews

Conclusion-Is Nordstrom Legit? A Comprehensive Look into the Retailer

customer reviews are a must-have to check if a retail store is legit. They can tell potential customers about the quality of products and services that the store offers. Nordstrom is popular for luxury items, so it’s wise to look at reviews from those who bought their products and services.

When considering customer reviews for Nordstrom, certain criteria should be used. These include:

  • Product quality
  • Customer service
  • Delivery speed and packaging
  • Return policies
  • and more.

Other factors to consider are payment methods, rewards programs, discounts & special deals, availability of sales staff etc.. By looking closely at these, customers can decide if Nordstrom is worth investing in.

Nordstrom Ratings

Nordstrom ratings give a glimpse of the retailer’s repute and popularity. They use a 1 to 5-star system, with 5 stars being the highest customer satisfaction. Reviews from customers, returns policy, customer service, delivery times, and quality are all aspects considered when rating Nordstrom. The overall rating brings together ratings from several categories like style selection, ordering process, delivery speed, return policy, and customer service.

Plus, Nordstrom has a special customer review section where shoppers can leave their views on their recent experience with Nordstrom, either online or in store. This offers an excellent opportunity for customers to share feedback with other shoppers and make transparent the Nordstrom shopping experience. A higher Nordstrom rating demonstrates that they’re a well-respected retailer who provides good products at a reasonable price with outstanding customer service.

Nordstrom Reviews

Nordstrom reviews can offer insight into the company’s legitimacy. Reviews can be found online on sites like Yelp, Trustpilot, Shopper Approved and the company website. Customers share their experiences regarding customer service, product selection and quality. These reviews give an insight into the business operations and help shoppers decide if it is a legitimate retailer.

Many reviews come with photos, which can further support opinions about the reliability of Nordstrom.

Nordstrom Security

Nordstrom is a top-rated US department store. It offers clothing, shoes, and accessories for all ages. It has customers worldwide and stores in Canada, the UK, Germany, and Mexico. Nordstrom is a well-known and reliable store.

To make sure customers are safe, Nordstrom has security protocols. This includes an encrypted checkout system. It verifies customer identities before a purchase. Additionally, Nordstrom has Verified by Visa® to protect payment info. Nordstrom also has teams of fraud analysts to stay ahead of data breaches. That way, customers can shop with confidence knowing their purchases will be secure.

Payment Security

Nordstrom takes payment security seriously. They use the latest encryption technology to protect customers’ financial info. Shoppers can feel confident when buying from or in-store. They use SSL technology to encrypt personal data during transmission. Plus, they offer fraud protection insurance for added peace of mind.

Nordstrom also monitors for suspicious activity and verifies payment details match the billing address. Customers can also opt to pay with PayPal or Apple Pay for extra security when ordering on

Returns and Refunds

Nordstrom’s return policy is generous. Customers can return an item for an exchange, store credit, or refund at any time. Even items bought at Nordstrom Rack can be returned to their full-line Nordstrom stores. No receipt or original form of payment needed. The item must have its original tag and price tag, plus be in new condition and original packaging. Damage or wear beyond reasonable will not be accepted.

Refunds are sent to the original form of payment up to a week after Nordstrom receives the item. Returns made within 45 days get a full refund. After that, only store credit is given. This credit can be used in-store and online.


Nordstrom is a reliable retailer known for customer satisfaction. They carry a huge selection of items, both online and in-store. People like how Nordstrom focuses on customer service, quality products, and unique styling. You can find the perfect dress or wardrobe item at Nordstrom. Shopping there is great for their large selection and excellent customer service. This is why Nordstorm is one of the top department stores in the retail industry today.

FAQs about: Is Nordstrom Legit

Q: Is Nordstrom an authentic retailer?

A: Yes, Nordstrom is an authentic retailer. Nordstrom is a well-known and trusted name in fashion and retail, and has been in business since 1901.

Q: Does Nordstrom offer quality products?

A: Yes, Nordstrom offers quality products. Nordstrom is committed to providing customers with the best selection of high-quality products and services.

Q: Does Nordstrom have reliable customer service?

A: Absolutely! Nordstrom is dedicated to providing customers with the best possible customer service experience. Nordstrom has a customer service team that is available to answer any questions you may have about your purchase.