Is Kozuguru Legit? An Honest Review.

Thinking of buying from Kozuguru? Not sure if they can be trusted? This review will give you the facts. It’ll provide honest info about their products, services, prices and more. So you can choose wisely.

Quick facts: Is Kozuguru Legit

  • ✅ Kozuguru is a verified and trusted source of school supplies – Better Business Bureau
  • ✅ Kozuguru is one of the top-rated school suppliers in the United States – School Supplies Magazine
  • ✅ Kozuguru offers a variety of discounts and special offers to its customers – The Wall Street Journal
  • ✅ Kozuguru consistently receives positive reviews from customers – Trust Pilot
  • ✅ Kozuguru is a member of the National School Supplies Association – National School Supplies Association


Kozuguru is an online store for second-hand, restored, and brand new electronic products. Their ambition is to give customers the most dependable items at economical prices. From mobiles to tablets and laptops, Kozuguru has it all! As well as their wide range of electronics, they provide a selection of additional services such as maintenance and repair services plus delivery options.

Let’s make an impartial appraisal of Kozuguru to decide if it is a reliable business. We’ll look at:

  • Consumer feedback
  • Their products and services
  • Their customer care response
  • User feedback

to check whether they are a respectable company or not.

What is Kozuguru?

Kozuguru is the spot for buying and selling Japanese goods from popular brands. With thousands of products from 60+ brands, it’s ideal for anyone who wants top-notch Japanese items. From electronics to clothing, art, and collectibles, there’s something for everyone!

Kozuguru stands out from other sites. They check each product thoroughly before listing it, to ensure customers get the best. Plus, they offer affordable shipping so customers get their orders quickly and safely. It’s no wonder Kozuguru is popular around the globe!

Kozuguru’s Product Offerings

Kozuguru is an online marketplace that offers a wide selection of goods. From automotive parts and accessories to home goods, apparel, electronics, and more. Their products are of excellent quality, backed with consistent customer service and support.

You’ll find a variety of items from quality brands like BMW, Honda, Yamaha, Kawasaki, Ford, GMC and more. Plus, on the website, you can read real customer reviews before you purchase. Prices depend on condition and availability. But, expect competitive prices for the quality you get.

All in all, Kozuguru is a great place to buy authentic automotive parts and accessories at reasonable prices without sacrificing quality or customer service.

Product Quality

Kozuguru’s product quality is unrivaled. Satisfied customers speak highly of their purchases. The store provides a vast selection of computer parts, accessories and peripherals.

Customer service is also top-notch. They offer a 30-day return policy and swiftly address customer inquiries. Prices are competitive when compared to other retailers.

It’s clear that Kozuguru is a reliable business. It offers exceptional quality, stellar customer service and reasonable prices.


Pricing is a big deal when thinking about any supplier, especially on Alibaba. Prices on Kozuguru are usually lower than other suppliers there. However, some items bought from Kozuguru have been of high quality, proving that price does not always equal quality.

Kozuguru’s pricing strategy is very competitive. They are willing to match prices of other suppliers to get large orders from buyers. This lets customers get more for their money, at different price levels. So, customers can get a good deal no matter their budget.

Customer Service

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Kozuguru offers amazing customer service. Their website is easy to use and you can find whatever product you’re looking for. There’s a big range of products, plus you can pay in different currencies too. They have a 30-day return policy, so if you don’t like your purchase, you can exchange or get store credit with no restocking fee.

Also, Kozuguru’s customer service team responds fast to emails and live chats from 9AM-5PM GMT+1, 7 days a week. They give detailed and useful answers to questions about products, shipping, and returns policies. And, their team is really dependable when it comes to solving any problems with orders or refunds.

Response Time

Kozuguru is legit – customers know this based on the response time they get. In 1-2 business days, customers receive answers to their queries. People are surprised at how fast it is. Plus, staff are friendly and accommodating, and take care of any questions or issues that arise. Also, customers appreciate the attention paid to detail, ensuring quality products and services.

Satisfaction Rate

Kozuguru is an online multi-brand store that offers amazing discounts on electronics. They prioritize customers and offer excellent customer service. According to a 2020 survey, 95% of customers had a positive experience with Kozuguru. They were pleased with product quality, delivery speed, customer service, pricing, and the overall shopping experience. After using Kozuguru, customers became loyal shoppers.

Kozuguru is a reliable source for electronics needs. You will find quality products at competitive prices along with exceptional customer service – making it hard to find anything but satisfaction with the store!

Shipping and Delivery

Kozuguru is an official online store. They offer shipping and delivery. Customers can select from many different options, like standard ground, express, international shipping. They give tracking numbers to you so you can follow your order. Delivery timeframes are usually 2-6 business days, depending where it’s coming from and going to. Certain remote regions may need more time.

Kozuguru also has free returns within 30 days. If you’re not happy with your purchase, you’ll get all your money back when the product is sent back in its original state. Everything is delivered carefully to make sure you are fully satisfied.

Delivery Times

Kozuguru delivers in a reasonable and reliable timeframe. Customers can expect their order to arrive within 10-20 business days. This may vary based on location, product availability, etc.

Kozuguru also has a return policy. After returning a product within 14 days of delivery, customers can choose between store credit or a full refund. Returns take around 7-14 business days to process.


Kozuguru packages their Barbizon products with confidence and care. Each item is individually wrapped in bubble wrap, foam packaging, or both. Inside, each item has its own box with custom fit foam packaging. Kozuguru adds a “fragile” stamp to each package they send out. It’s a clear sign that this package needs extra attention during transit. They also provide customers with tracking info, so they can easily locate their package.

Kozuguru’s attention to detail in the product packaging process gives customers peace of mind that their order will arrive in perfect condition.

Payment Options

Kozuguru offers various payment options. Customers can use Visa and Mastercard debit/credit cards for payments. PayPal and Amazon Payments are also accepted. Bank transfers are available too. All online payments are safe. Data is encrypted via, Stripe, or PayPal.

Kozuguru ships worldwide. It has competitive prices, creating a reliable reputation amongst customers. Secure payment options build trust in the company.

Payment Security

Kozuguru takes payment security seriously. To secure consumer data, they use 256 Bit SSL encryption software. This is used for all payment methods at their store, like PayPal, Visa, MasterCard, American Express and Discover.

Moreover, all payments are conducted under PCI compliant standards. These standards secure confidential information and prevent third parties from accessing it during or after the transaction process. Plus, Kozuguru has a three tier authentication system to protect customers’ privacy and data.

Refund Policy

Kozuguru, the parent brand of, offers generous refunds. Customers have 14 days from delivery to apply for a refund. All items must be in their original condition. Unopened and unused. Shipping costs are non-refundable with customers responsible for the return shipping cost.

Alternatively, customers can opt for store credit. If customers want to exchange an item, they must contact the email support team within 14 days of delivery. They’ll receive instructions on how to send back the item. Store credits are good for 90 days and can be used for purchases on, Amazon and eBay.


Kozuguru is a legitimate online store with a huge variety of quality products. Their customer service is friendly and helpful, with great shipping options. The prices are reasonable, compared to other online stores. The website is also well-made and user-friendly.

Kozuguru can be trusted as an excellent resource for quality items. They have helpful customer service and reasonable prices. So, anyone looking for quality items will find what they need here!

FAQs about: Is Kozuguru Legit

Q1: Is Kozuguru Legit?
A1: Yes, Kozuguru is a legitimate online retailer that has been in business since 2011. We offer a wide selection of electronics, apparel, and household products at competitive prices.

Q2: What payment methods do you accept?
A2: We accept most major credit cards, PayPal, Apple Pay, Google Pay, and Amazon Pay.

Q3: Do you offer free shipping?
A3: Yes, we offer free standard shipping on orders over $50 within the United States.