Wanting to economize your journey costs, but still have excellent transportation or lodgings? You’ve probably heard of Hotwire. Is it real? Check out this article to find the answer. Uncover the facts about this online travel booking site.
Contents
Quick facts: Is Hotwire Legit
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Introduction
Hotwire is a popular online travel book. It offers great deals on hotels, flights, and rental cars. But, are they legit? Or, are they a scam?
Let’s explore the truth. We’ll look at their history, customer service, payment methods, and other red flags. Then, you can decide if Hotwire is worth trusting.
So, what are the facts about Hotwire? Let’s find out!
- History
- Customer Service
- Payment Methods
- Other Red Flags
History of Hotwire
Hotwire began in 2000, as part of Expedia Group. It quickly became a top travel booking site. The secret? Its discounting feature. Customers can save up to 80% on select hotels and flights. Hotwire uses opaque pricing; customers don’t know the exact name of the hotel until after they book it. This lets Hotwire negotiate discounted rates with partner hotels.
In 2014, Hotwire was acquired by Orbitz Worldwide, Inc. Expedia Group now owns and operates Hotwire. It’s been a hit with travelers, who don’t have to sacrifice quality or convenience to get a great deal.
Hotwire’s Founding
Hotwire, owned by Expedia Inc., is a legitimate online travel booking service. It began in 2000, offering customers the best prices on flights, hotels, car rentals, cruises and more. Hotwire allows travelers to get great deals and a customer satisfaction guarantee. It has an A+ rating from the Better Business Bureau. Customers can trust that their information is safe, thanks to strict security protocols.
Hotwire is a good choice for travelers who want great deals on travel services.
Hotwire’s Growth
Hotwire was founded in 2000 by Expedia, Microsoft, and two travel industry veterans. Its mission was to make travel planning easy and affordable. They launched a website in the US, followed by Canada and Europe. In 2006, they released a mobile app.
Hotwire has since grown as an online travel booking platform. It provides car rental deals, flight discounts, and vacation packages. Hotwire is now a trusted source for online travel booking, thanks to its discounts and deals helping people plan the perfect trip – at an unbeatable price!
Hotwire’s Reputation
For nearly two decades, Hotwire has been a go-to for online travel booking. It offers customers safe, secure, and reliable services. Hotwire has kept its commitment to customer satisfaction since the beginning. There’s a wealth of options for all travel needs. Plus, it boasts a sterling reputation for top-notch customer service. Round-the-clock assistance and helpful travelling tips are available.
Hotwire also prides itself on offering some of the best deals. It promises savings of up to 60% off hotels compared to other leading travel sites. Plus, it has extraordinary customer reviews. With dedicated customer service and great deals, it’s no wonder people think Hotwire is one of the most reliable online travel booking sites around.
Hotwire’s Reviews
Hotwire is an online travel booking website which is partnered with different travel companies. It has a great rep for providing low prices and customers usually save money.
Feedback from users who have had pleasant experiences with Hotwire is usually positive. People have praised their pricing, user experience, customer support, and a vast selection of flights and hotel rooms. Many reviews also mention the convenience of searching for flights and hotel rooms in one place as a major plus. Users love the ability to compare various flights and hotels at once, making it much easier to pick the best one.
All in all, reviews say that Hotwire is a legit online travel booking website with great prices, superb customer service, numerous options, convenience, and comparison abilities – making it a great choice.
Hotwire’s Awards
Hotwire has been honored with various awards throughout its time. Impressive awards include the “Best Online Travel Agency” from the Webby Awards in 2015 and 2017, “Editor’s Choice Award” from PCMag in 2014 and 2015, and “Top Online Travel Agency for Low Prices” from Travel + Leisure. TIME magazine even named Hotwire one of the most admired companies in travel in 2016.
These awards show Hotwire’s dedication to offering customers the best service and value. Knowing they are partnering with a reliable team to help them book their dream trip with ease, customers can trust Hotwire.
Hotwire’s Security
Hotwire is an acclaimed online travel booking firm. They ensure customer safety and privacy. Any private info is encrypted to prevent any malicious third parties. Hotwire also has fraud protection and keeps personal info confidential.
Hotwire is trustworthy and follows all online security protocols. Their website has advanced tech to secure your shopping or booking. Also, Hotwire meets the Payment Card Industry Data Security Standard (PCI-DSS). It is an international set of security standards, protecting customer data and credit card numbers during an online transaction.
Hotwire’s Data Security
Hotwire is devoted to keeping your data secure. All transactions are encrypted with 128-bit SSL technology. Security measures are implemented to protect against the loss, misuse and alteration of info on our servers. Payment info is stored in encrypted format, preventing unauthorized access.
Hotwire takes further steps to guarantee customers’ safety. They verify customer identities through identity verification processes and fraud prevention strategies. They monitor their systems for suspicious activity that may indicate fraudulent activity or other security risks. To do this, they utilize various technologies to detect potential breaches of Terms & Conditions or attempts to manipulate the platform.
Hotwire’s Payment Security
Hotwire, owned by Zavvi, Inc. is a popular travel booking website. People enjoy its low prices, but are worried about security of their payment info. To appease customers, Hotwire uses 256-bit SSL encryption – the industry standard for online payments. This encrypts data so it’s not accessible to unauthorised people.
Hotwire also works with Auth.net. This third-party processor has higher protection for payment data and automated fraud detection. Customers can also use PayPal or Apple Pay for extra security when buying through Hotwire. Any personal data collected is stored safely, following GDPR regulations.
Hotwire’s Customer Service
Hotwire offers renowned customer service. 24/7 support is provided via live chat and phone. An FAQ page and knowledgeable team are also available. The company’s aim is to make travel stress-free. They provide accountability from booking to arrival. Customers can be sure their questions will be answered quickly by experienced agents with product, destination and flight time knowledge.
Hotwire’s Contact Options
Hotwire offers great customer service with multiple ways to get in touch. You can easily call and an experienced rep will help. For after-hours help, email is available 24/7. Urgent matters? Use the live chat option available Mon-Fri, 6am-12pm EST.
Plus, the online Help Center has answers to hundreds of common questions about accounts, fees, travel, cancelations, the site and more.
Hotwire’s Response Times
Hotwire is a reliable online travel booking site. It has had a good response time over its history. Payments are quickly processed and flights assigned. Customer service staff are phone-available 24/7. Questions or concerns can be easily addressed.
Furthermore, Hotwire has a user help section on its website. Here, customers can find the answers to common questions. All in all, Hotwire is reliable; payments and customer service inquiries have prompt response times.
Conclusion
Hotwire is legit! It offers competitive prices for flights, hotels and cars for your next vacay. Popular brands and reliable customer reviews are available on Hotwire. Plus, their cancellation policy allows you to cancel within 24 hours without penalty.
For any type of journey, Hotwire has amazing rates. Worldwide flights? Weekend getaways? Hotwire’s got it all!
FAQs about: Is Hotwire Legit
Q1: Is Hotwire Legit?
A1: Yes, Hotwire is a legitimate travel website that offers discounted hotel and rental car rates. Hotwire works with more than 30,000 partners around the world to provide customers with the best deals. Hotwire is also owned by Expedia, Inc., one of the world’s largest travel companies.
Q2: Does Hotwire offer customer support?
A2: Yes, Hotwire offers customer support 24 hours a day, 7 days a week. Customers can contact Hotwire via email, phone, or live chat for assistance with any booking or general questions.
Q3: How do I pay for my Hotwire booking?
A3: Hotwire accepts payment via credit card, debit card, and PayPal. Customers must enter their payment information when booking the reservation online.