Is Finish Line Legit? Uncovering the Truth About the Online Retailer

Searching for an honest online store? Put your worries away! Finish Line is a real business. Get the facts and decide if they are a good match for you.

Quick facts: Is Finish Line Legit

  • ✅ Finish Line has been around since 1976 and is one of the largest retailers of athletic shoes, apparel and accessories in the United States. (Finish Line Website)
  • ✅ Finish Line has a 4.5/5 star rating on TrustPilot with over 10,000 reviews. (TrustPilot)
  • ✅ Finish Line’s 2019 annual sales grew 4.3% year-over-year to $1.6 billion. (Business Wire)
  • ✅ Finish Line has over 660 retail stores in 47 states and online. (Yahoo Finance)
  • ✅ In 2019, Finish Line’s e-commerce sales were up 8.4% year-over-year. (Seeking Alpha)
  • Introduction

    Finish Line is an online retailer of sports goods and apparel. It was founded in 1976 and now has 800+ stores in the USA and all around the world. With the growth of online shopping and new, modern retailers, people may be uncertain about buying from Finish Line.

    This article will take a look at customer reviews of Finish Line. It’ll help you decide if it’s a great place to shop. We’ll also check out the:

    • Return policy
    • Prices
    • Delivery options
    • Trackability of orders
    • Customer service
    • and more – so you can be sure you’re getting your money’s worth.

    Overview of Finish Line

    Finish Line is a retailer of athletic apparel and footwear, with 645 stores spread across 47 states in the US. Founded in 1976, in 2018 it had an estimated revenue of 3.2 billion dollars.

    They sell shoes, apparel, and accessories of men, women, and kids from brands like Nike, Adidas, Reebok, Jordan Brand, Puma, and New Balance. And if you spend more than $99 US dollars, you get free shipping! Besides their physical stores, you can also shop from their extensive online presence.

    To ensure customer satisfaction, they offer a 30-day return policy on any merchandise purchased in-store or online, even if it has been worn or used. Moreover, they frequently run sales events with big discounts both online and in-store.

    History of Finish Line

    Finish Line is an online retail store that offers athletic, outdoor apparel, shoes, and accessories. It was founded in 1976 by two high school friends, Alan H Lifshitz and David Klapper. In 1982, the first physical shop opened in Indianapolis. For the next 20 years, Finish Line grew fast, with over 600 stores in 44 states. By 2006, they were a popular name in the sports footwear industry.

    In 2011, Finish Line went online, offering free shipping. Now, they give release dates for the latest shoes, and have exclusive collaborations with top brands. Today, they have around 800 stores in America, and an extensive website for customers worldwide.

    Products and Services Offered

    Finish Line is a US-based retailer that specializes in shoes, apparel, and accessories for men, women, and kids. They carry a variety of big-name brands, such as Nike, Adidas, Jordan Brand, New Balance, and Vans. They also offer exclusive products such as limited edition collaborations with the biggest names in the sneaker game.

    Finish Line provides services to make shopping easier. Customers can pay for items with PayPal Credit or Apple Pay. Free shipping is available for orders over $30 (standard/ground delivery). Expedited shipping is available for an extra fee. Returns are accepted within 45 days of purchase for full refunds (minus shipping costs).

    Pricing Structure

    Finish Line is an online store that sells athletic shoes and apparel. It offers different brands, sizes, and styles at competitive prices. To give customers the best value, Finish Line uses a low-cost business model.

    The two components of this model are price matching and promotions. Price matching ensures customers get the lowest possible price on any product. Plus, Finish Line frequently runs promotional sales with discounts up to 65%. This way, customers save money when shopping online or in-store.

    Using price matching and promotions, Finish Line provides great value to customers and stays competitive in the retail landscape.

    Customer Reviews

    Customer reviews are very useful when it comes to buying something. They show what customers think of a product. Reviews also give hints of how good customer service could be from a certain company.

    When researching Finish Line, customers gave positive reviews. People were pleased with prices and selection of running shoes. Plus, the quality of the products was good. Plus, Finish Line has good customer service – something that isn’t always found in online retailers. So, Finish Line seems to be a trustworthy online store with great customer reviews.

    Positive Reviews

    The Better Business Bureau (BBB) is the perfect place to check when reviewing an online retailer. It’s a well-known company that grades businesses from A+ to F.

    Finish Line has been given an A+ rating by the BBB, based on consumer feedback and their operational practices.

    Customers are full of praise for Finish Line. They love the fast shipping, great customer service, huge product selection, and competitive prices. Plus, most orders arrive in perfect condition, with all the parts included. This is why Finish Line have earned their A+ rating from the BBB!

    Negative Reviews

    Finish Line has faced many negative reviews online. Customers complain of slow shipments, missing items, wrong sizes and damaged goods. Plus, they sometimes get charged more than the advertised price. The return policy isn’t great either. Items must be returned within 30 days, and only through their website or stores. Refunds are only issued as store credit, taking five to seven business days to process.

    These reviews can be found on Yelp, Trust Pilot and Consumer Affairs.

    What Customers are Saying

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    When it comes to online shopping, trustworthiness and reliability are key. Finish Line provides reviews from customers about their experiences with the retailer. These reviews cover product quality, shipping times, customer service ratings and more.

    It’s a good idea to read several reviews for an overall view. Finish Line has hundreds of positive reviews from satisfied customers. This can help shoppers form their own opinion about the legitimacy of Finish Line.

    Common Complaints

    Customers have not been happy with! Shipping is often delayed. And customer service is often inadequate. People also have problems returning or exchanging products. It may take weeks for orders to be delivered. And, some customers never receive their orders.

    Customer service representatives can be unhelpful and unfriendly. Moreover, the return process can be too complicated. In some cases, people are unable to return items even when following the instructions.

    Common Praises

    Finish Line has earned its positive reputation among customers. Customers praise their service, selection, and fast shipping. They receive good reviews from shoppers and experts. Finish Line offers competitive prices on high-end products. They often have sales and discounts. The customer service team responds quickly to inquiries. Finish Line has an A+ rating from the Better Business Bureau (BBB).


    Legit and reliable – that’s Finish Line. Prices are competitive and customer service is reliable. Been around for over forty years, so you know you’re in good hands! Look for deals, join the loyalty program for rewards, and get free shipping and a no-hassle return policy if you’re not happy. Finish Line is the perfect place to buy shoes online.

    FAQs about: Is Finish Line Legit

    Q: Is Finish Line an authorized retailer?

    A: Yes, Finish Line is an authorized retailer of all the brands it carries.

    Q: Is Finish Line secure?

    A: Yes, Finish Line is secure and uses the latest encryption technology to ensure that your personal information and purchase data is kept private and secure.

    Q: Does Finish Line offer free shipping?

    A: Yes, Finish Line offers free shipping on orders over $30.