Wondering if you can trust Fanatical, the online software retailer, for your next software purchase? We’ll let you in on the truth, so you can shop with confidence.
Contents
Quick facts: Is Fanatical Legit
- ✅ Fanatical has been selling games since 2012 and has sold over 1.2 million copies in over 150 countries (Fanatical)
- ✅ The website has a rating of 8.7/10 on Trustpilot, with 83% of the reviews being “Excellent” (Trustpilot)
- ✅ Fanatical has partnered with over 200 developers and publishers to bring customers the best deals on games (Fanatical)
- ✅ Fanatical has a money-back guarantee, allowing customers to return their purchase within 30 days if they are not satisfied (Fanatical)
- ✅ The website is encrypted and verified by industry-standard security, ensuring customers’ data and purchases are secure (Fanatical)
Introduction
Is Fanatical legit? Is it worth your money? We decided to dig into Fanatical to help you answer that.
We’ll review their products, pricing, customer service, and more. We’ll also look at the safety of the site, any issues or rumors, and the security measures in place.
We’ve done all the research so you don’t have to – giving you an easy way to decide if Fanatical is right for your gaming needs.
Background Information
Fanatical is an online store that sells video games and related items. It was created in 2009 and has become a major digital distributor of video games in North America. Their selection includes PC, console and mobile games, plus gaming accessories and clothing.
Fanatical guarantees legit game keys and codes from game developers. All products come with a customer satisfaction guarantee, and discounts and exclusive deals are available for loyalty members and email subscribers. If you have any questions, their helpful customer service is ready to help.
Overview of Fanatical
Fanatical is an online gaming store. It sells digital versions of the latest games, plus in-game items and add-ons. There are also physical products such as consoles, accessories and collectibles. Since 2012, it has become a top source for gamers.
- Prices are competitive.
- Customer service offers live chat and e-mail.
- Payment methods are PayPal, credit cards, and flexible returns.
- Returning customers get discounts.
- Exclusive game bundles every month keep fans coming back.
- It supports over 60 languages.
- Verified by McAfee Secure, transactions are safe.
It’s no wonder gamers trust the website.
What makes Fanatical stand out?
Digital gamers will love Fanatical.com. It has over 7,000 digital game publishers. Plus, you can get discounts of up to 85%. Also, there are bundles where you get multiple titles at once for a low price. There’s an active user community to make exploring games exciting. The site is well-organized and easy to browse. You can even get rewards for future purchases. And their customer service is great too!
Reviews & Reputation
Reviews and reputation are crucial when it comes to knowing if a company is legit or not. These can show you how customers feel about the company, its services and products. At Fanatical, reviews from trustworthy sources like TrustPilot, Reevoo, and SiteJabber give an idea of the general opinion. Most customers are happy, although not all have had good experiences.
Judging a business’ authenticity can be done by checking its registered name, address, contact info, year of establishment and so on. Moreover, they should have up-to-date privacy policies and Terms & Conditions that meet local laws. This protects customers’ data and rights. Fanatical has all these available on their website. So it’s safe to say Fanatical is legitimate. Reviews and features together confirm this.
Customer reviews
Customer reviews are important when researching a company. Positive reviews can be a sign of legitimacy, while negative ones can show possible problems. Is Fanatical legit? Let’s take a look at reviews.
On its home page, people have said positive things about Fanatical. Speed, reliability, and customer service were all praised. On other sites like Trustpilot, customers also gave Fanatical good reviews.
Most people rate it as “great” or “excellent“. Customers said they felt welcomed by the customer service team, which is reassuring for those buying from Fanatical. It’s clear Fanatical is an honest and reliable business.
What the experts say
Researching a website before making a purchase is important, especially Fanatical. Reviews from experts are helpful when deciding if you should shop with a website. There are several reliable sources with detailed reviews of Fanatical.
Most reviews are positive. They like the selection of games, customer support, delivery system, and money-back guarantee. Shopping with Fanatical is safe. It uses SSL encryption for personal information and monitors user behaviour to protect customers from fraud.
Security & Privacy
At Fanatical, we take customers’ security & privacy very seriously. We use industry standard measures to protect their data & make sure no one can access it without permission.
Our website has encryption tech like TLS (Transport Layer Security) protocol & other secure technologies. This means all communications with our website are encrypted & kept private & secure.
We have a strict privacy policy which outlines what data we collect from customers, how it’s used, stored & protected. All orders are processed through secure payment gateways with strict security measures in place. That way, credit card info is kept safe & never stored on our network or the internet.
We comply with the UK Data Protection Act 1998 to ensure any personal data is kept securely for only as long as necessary.
What measures does Fanatical take to protect customers?
Fanatical is here to offer its customers a secure, intuitive shopping experience. Customer security and privacy is of utmost importance. For that reason, Fanatical takes all necessary measures to guarantee satisfaction.
On their transaction page, they utilize a secure SSL encryption protocol provided by GeoTrust. This scrambles all personal data so it cannot be accessed by malicious entities.
Logins are safeguarded through MFA Systems. This way, stored data remains safe even if unauthorized access is gained. All customer payment info is processed on a PCI compliant system which does not store any sensitive data. Plus, Fanatical has fraud prevention tools as extra protection for customers.
Does Fanatical have a privacy policy?
Fanatical has a privacy policy. They take customer privacy and data protection seriously. They use the info collected to help their website, personalize services, and talk to customers about orders or questions. They never share passwords, credit card numbers, transaction history, or other sensitive details with third parties outside of Fanatical, unless the customer agrees. Plus, their security management team regularly reviews their systems to make sure customer data is safe and secure.
Payment & Refunds
Fanatical is a trustworthy company when it comes to payment and refunds. They accept major debit, credit cards, Amazon Pay, and PayPal. Payments are secure on their platform so customers can shop with confidence.
For all purchases, Fanatical provides a 30-day money-back guarantee. This gives customers time to make sure they are happy with their order. If not, they can reach out to customer service for a refund or exchange within the 30-day period.
If customers have any questions regarding payment or refunds, they should contact customer service directly.
What payment methods does Fanatical accept?
Fanatical (formerly SteamUnlocked.net) has been around since 2015. Before getting any games from them or Green Man Gaming, it’s good to know what payment methods they accept.
Fanatical takes Visa & Mastercard debit/credit cards, PayPal, Skrill, etc. Depending on your country, there may be more payment options like Alipay (China) and WebMoney (Russia). To make sure you won’t get caught out, always double check your payment method is accepted before ordering.
What is Fanatical’s refund policy?
Fanatical has a generous refund policy. Customers can return items they’re not happy with within 30 days. To do this, they must contact customer service for an RMA number. Then package the item in its original packaging and include the RMA number. Fanatical will refund the purchase price minus shipping charges.
No refund if the return is past due or if there’s intentional damage or misuse.
Conclusion
Fanatical is a great place to buy digital games online! It has a wide selection of PC, Mac, and Linux games. It’s an official reseller of Steam games and Origin Store items. The prices are competitive with other stores, but it also offers bonus rewards. If you have any queries or issues, customer service is always available.
In short, Fanatical offers fast, reliable products at competitive prices with great customer service.
FAQs about: Is Fanatical Legit
Q1: Is Fanatical Legit?
A1: Yes, Fanatical is a legitimate and reliable online gaming store. They offer a wide selection of digital games at discounts up to 85%. They also offer a wide variety of payment methods and have excellent customer service.
Q2: Does Fanatical offer refunds?
A2: Yes, Fanatical offers refunds on all purchases within 14 days. However, certain conditions may apply, such as if the game has been activated or if you have downloaded the game.
Q3: Does Fanatical have a loyalty program?
A3: Yes, Fanatical has a loyalty program called “Fanatical Stars”. This program rewards you with points whenever you make a purchase. These points can be used to get discounts on your future purchases.