Is Shopping at Famous Footwear Legit?

Shopping on the web can be hard. You need to ensure the sites you use are secure and dependable. But is buying shoes from Famous Footwear a safe pick? This article will investigate the authenticity of this well-known shoe vendor.

Quick facts: Is Famous Footwear Legit

  • ✅ Famous Footwear has over 1,100 stores across the United States and Puerto Rico (Forbes)
  • ✅ Famous Footwear offers more than 1,000 name brands and style options in their stores and online (Famous Footwear)
  • ✅ Famous Footwear offers free shipping on orders of $75 or more (Famous Footwear)
  • ✅ Over one million customer reviews rate Famous Footwear as 4.4 out of 5 stars (Trustpilot)
  • ✅ Customers rate Famous Footwear’s customer service and product quality highly (Trustpilot)


Famous Footwear is a popular shopping spot. It’s been around since 1960. Folks know and trust the brand for offering quality shoes from top brands like Nike, Adidas and New Balance. Plus, prices and discounts help folks save.

Shopping online or visiting a store is easy. Dependable customer service is available 24/7. Orders arrive safely, on time, with no issues. Shopping Famous Footwear is convenient, affordable and reliable.

History of Famous Footwear

Famous Footwear began in the early 1960s, a time when it was created as a store selling brand name shoes at a discount. For over 50 years, the shop has been a go-to place for quality, fashionable, and affordable shoes. The founders started with just one store in Wisconsin and over the years grew it to over 1,000 stores across the US.

Now, Famous Footwear is part of Caleres Inc., an international shoe retailer that also owns other labels like Naturalizer and Sam Edelman. It is renowned for its wide selection of shoes for men, women, and kids from brands like Adidas, New Balance, Vans, Converse, Skechers, and Nike. Furthermore, its stores are praised for their excellent customer service and variety of styles, from casual shoes to dressy pumps.

Famous Footwear offers competitive prices online and in stores, so it’s definitely worth checking out!

Overview of the company

Famous Footwear is an international seller of name-brand shoes and extras. Founded in 1960, they own over 1,100 shops in the U.S., Canada and Puerto Rico.

Adidas, Converse, Nike, Reebok and Skechers are just some of the brands they carry. Accessories from popular brands are also available.

Famous Footwear provides competitive prices and a variety of styles. They often have sales with extra discounts. Plus, their rewards program allows customers to earn points for every store purchase or online buy. These points can be used to save on future buys.

Products offered

Kicks on Fire is an online retailer stocking official athletic apparel from well-known brands such as Nike, Adidas, New Balance, and Puma. The store specializes in exclusive items such as limited edition sneakers and apparel. It also has a range of clothing for men, women, and kids. Customers can choose from various sizes to find their perfect fit.

Quality is always top-notch with Kicks On Fire. They guarantee each item is of the highest quality. Plus, they offer free shipping over $75 and free returns – making shopping even easier.

Customer Reviews

Customer reviews are essential for judging an online store’s legitimacy. They provide information from existing customers, helping others decide if a store is trustworthy. Famous Footwear has a lot of customer reviews. This gives assurance that orders will be handled properly.

Reviews can be star ratings, comments on shipping and product quality, or general impressions. Reading through the reviews can tell you what kind of company Famous Footwear is and if they are worth spending your money with.

Positive reviews

Shoppers love Famous Footwear! Reviews show fast shipping, great customer service and a vast selection. Men’s and women’s shoes come in many sizes and styles. Prices are cheaper than other stores. Plus, find special styles and designs you won’t see elsewhere. No wonder so many people choose Famous Footwear!

Negative reviews

Investigating Famous Footwear’s authenticity? Beware! Many poor reviews are out there. People frequently report receiving damaged shoes, slow shipping, and inadequate service. On review platforms like Glassdoor, customers point out that their return policy isn’t always fair or understandable. Additionally, shoes don’t always match their descriptions. Some customers have experienced cancelled orders without any explanation.

Despite not all reviews being negative, potential buyers should be aware of these complaints before making a purchase:

  • Damaged shoes
  • Slow shipping
  • Inadequate service
  • Unfair/Ununderstandable return policy
  • Shoes not matching descriptions
  • Cancelled orders without explanation

Payment Options

Reputation-Is Shopping at Famous Footwear Legit?

Shopping at Famous Footwear is safe. They accept all major credit cards, debit cards, PayPal, and Apple Pay. Plus, get shoe care protection plans at checkout or over the phone. Enjoy discounts like buy one get one half off, or promotional codes for extra savings. Returns are easy with their free return label or in store for free. Gift cards make great presents. Rewards members earn points every time they shop to receive money off future purchases.

Credit/Debit cards

Credit/debit cards are accepted at USProductTesting. They help customers feel secure when buying from the site. Using caution is still important. Make sure all info is encrypted. Double-check the payment portals are secure, too. Approved providers like Visa or Mastercard are great choices.

USProductTesting is popular and has built up a positive customer base. So, use credit/debit cards for peace of mind when shopping on the site.


Purchasing with PayPal at Famous Footwear is secure and easy. Customers have the extra protection of the Buyer Protection Policy. They’re covered if they don’t get the item, or it isn’t as described. And, with one click, they can finish their purchase without typing in payment details.

PayPal also has anti-fraud measures in place to protect customers. So, using PayPal with Famous Footwear is efficient and secure.

Other payment options

When shopping with Famous Footwear, security is key! Credit cards are the most popular payment option. But they also accept debit cards, prepaid cards and PayPal. Plus, you can use store-branded gift cards or eGift certificates.

Most crucial, the site has an encrypted SSL connection to shield your financial data. This is especially vital since customers don’t have direct contact with the company and it is not responsible for any fraud that could happen. Therefore, it’s a must to check that payments are safe and all transactions are secure before making purchases.

Shipping and Returns

Famous Footwear boasts a great shopping experience. Orders over $75 are eligible for free standard shipping and free returns. Most orders arrive within 2-6 business days.

Expedited or express delivery is available for an extra cost. Returns may also be made in-store within 60 days for a full refund or exchange. Returns by mail will involve a processing fee. All items must be returned in their original condition, with tags still attached. Returns not meeting these requirements will not be accepted. Customers may be charged up to 50% of the purchase price after 7 days if the items have been altered or damaged.

Shipping policies

Famous Footwear is the go-to place for shoes and other footware. It offers top brands, deals and discounts. Customer reviews on its website and on third party sites are good. People praise its customer service, convenient shipping and product quality.

It’s secure with SSL encryption technology. Customers can use various payment methods for safety. All in all, Famous Footwear is legit and provides quality products at an affordable cost.

Return policies

Famous Footwear has been in business since 1960. They offer customers a variety of shoes at competitive prices. Plus, they offer excellent customer service with their easy returns policies. Customer satisfaction is their priority.

Customers have 60 days to return unworn items for a refund, exchange, or credit. When returning shoes in store, the receipt must be provided and taxes refunded in accordance with state law. For online/phone purchases, they need the original packing slip along with the return items to receive a full refund.

Famous Footwear also accepts returns via mail and provide an electronic gift card for future shopping trips if an online purchase needs to be returned or exchanged:

  • Receipt must be provided for in-store returns.
  • Original packing slip must be provided for online/phone purchases.
  • Returns via mail are accepted.
  • Electronic gift card provided for online/phone returns.

Pros and Cons

Shopping at Famous Footwear is convenient. You can buy shoes from the comfort of home. They have a wide range of sizes, styles, and colors. Plus, orders over $75 get free shipping. Also, you can find exclusive online sales not available in-store.

The downside is that it can be hard to find items on sale or discounted. Prices are often the same as in-store, without any special deals. Also, due to the variety of shoes available, popular items may be out of stock. So, shoppers may have to wait for restocks to buy their desired shoe.


Shopping at Famous Footwear is great! You can find a massive selection of shoes for men and women. Different sizes and styles are available, so it’s easy to find just what you need. You can even use their store locator to find your nearest brick-and-mortar location.

The customer service is awesome! Helpful staff are always around to answer questions or help out. Plus, discounts and sales are always running. Prices are usually reasonable too, so you’ll get great value. Last but not least, join their rewards program and get points for each purchase that can be used for future orders.


Shopping at Famous Footwear has drawbacks. Their shoe selection is wide, but prices are often higher than other retailers. Plus, getting a refund is hard even though the return policy is generous. Also, since they’re a large company, customer loyalty is hard to build because of the lack of personalized service. Lastly, searching for the right product can be difficult due to the hundreds of different selections in store and online.


Shopping at Famous Footwear is great! Get quality shoes at a good price. Choose from a wide range of styles, sizes, and colors. Score free shipping and returns, plus online discounts and rewards points. Avoid the hassle of expensive department stores or specialty stores. Famous Footwear is an awesome option to buy shoes!

FAQs about: Is Famous Footwear Legit

Q: Is Famous Footwear a legitimate company?

A: Yes, Famous Footwear is a legitimate retailer of shoes and accessories. They have been in business since 1960 and are part of the Caleres family of brands.

Q: What types of products does Famous Footwear sell?

A: Famous Footwear offers a variety of shoes and accessories for both men and women, including sneakers, boots, sandals, and more.

Q: Does Famous Footwear offer free shipping?

A: Yes, Famous Footwear offers free shipping on orders over $75.