Is DSW Legit? Uncovering the Truth Behind the Popular Retailer

Ever thought, “Is DSW legit?” You’re not the only one! Many shoppers ask the same thing. Let’s explore DSW and find out what makes them different from other stores. Uncover the truth today!

Quick facts: Is Dsw Legit

  1. ✅ DSW has over 500 stores in the United States and Puerto Rico – DSW
  2. ✅ The company reported total sales of $3.5 billion in the fiscal year 2020 – DSW
  3. ✅ DSW received a B+ rating from the Better Business Bureau – Better Business Bureau
  4. ✅ DSW ranked #2 in the 2020 Temkin Experience Ratings Retailer Benchmark – Temkin Group
  5. ✅ DSW has a 4/5 star rating on TrustPilot – TrustPilot


Is DSW legit? Is it a reliable source of footwear and accessories, or just another money-grabbing retailer? Here we’ll find out. We’ll investigate customer reviews, their selection of products, return policies, and more. So you can decide if DSW, or Designer Shoe Warehouse, is worth your time and money.

It’s a popular retailer with stores across the US. Offering branded and non-branded shoes, plus accessories, at discount prices. Let’s get our answer!

History of DSW

DSW, formerly Designer Shoe Warehouse, is a renowned retail powerhouse. It specializes in selling brand name and designer label shoes for men, women, and children. Founded by Jay Schottenstein in 1991, its HQ is situated in Columbus, Ohio.

DSW’s mainstay is footwear retailing. It has an ever-growing selection of shoes from nearly 1,000 brands. Its retail stores are scattered across the U.S., Canada, and Puerto Rico. Plus, it has an online store that ships worldwide.

The shoes range from athletic sneakers to dressy pumps to everyday sandals and boots. Customers can enjoy discounts up to 70 percent off the original retail prices.

DSW has been dedicated to providing excellent service and top quality products at reasonable rates for over 30 years. Thanks to its commitment to customer satisfaction and corporate responsibility, DSW is now one of the major retailers in the shoe industry.

Founded in 1969

Jay Schottenstein founded DSW (Designer Shoe Warehouse) in 1969, with a single store. It quickly grew, and by 2000 had more than 200 stores in the US. In 2004, DSW went public and expanded further. Now, there are 500+ stores across North America.

DSW has always focused on providing shoe lovers with designer shoes at an affordable price. They stock shoes for men, women and kids from brands like Nike, Converse and Sperry. Accessories such as handbags and jewelry are also available. Their mission is to make fashion-forward footwear accessible to everyone, while providing excellent customer service in-store and online.

Expansion to the US market

Back in 1975, DSW (formerly Designer Shoe Warehouse) started as a small store in Dublin, Ohio. It’s grown since then and is now one of the biggest shoe stores in the US. In 1991, they opened their first store outside Ohio. By 2005, they had over 300 US stores!

DSW has always been dedicated to offering budget-friendly shoes from top brands, like Nike, Adidas and Birkenstock. Men and women can get shoes and sandals. Plus, there’s their online outlet with sales for designer shoes that are usually too expensive.

Shoppers can also get rewards points with every purchase. Up to 10% back in rewards can be earned just for shopping at DSW!

Growth of the company

DSW, aka Designer Shoe Warehouse, started as a single store in Dublin, Ohio in 1991. It’s incredible growth has seen it establish over 500 stores in the US and Canada. As well as this, DSW has made an impact online with a website and mobile app.

The company is passionate about providing customers with stylish shoes at great prices. They are also dedicated to giving excellent customer service. This includes free shipping on eligible orders and easy returns. This dedication to their customers is what has kept them growing and will continue to do so.

DSW Services

DSW Services is a well-known online retailer. They offer designer shoes, accessories, and apparel. DSW stands for Designer Shoe Warehouse. Plus, they have men’s and women’s shoes in all sizes and kid’s lines too.

Accessories such as backpacks, wallets, hats, and gloves are also in their selection. You can also visit their physical stores to browse the whole collection.

DSW Services provide services like free shipping on orders over $35 within the United States. They also have an easy return policy. And, a loyalty program that earns rewards when you shop from them. You can redeem these rewards for discounts or other benefits. Shopping with DSW Services really pays off!

Online store

Skinstore is an established online store. It has a wide selection of items, including sunscreens, anti-aging and anti-acne products, makeup, and hair care supplies. The company has been around for over 20 years and is known for its quality products at budget-friendly prices. Plus, orders over $50 get free delivery. For loyal customers, there are discounts. Furthermore, the site has a customer service team to sort out any issues during the shopping experience.

For peace of mind, there is a generous return policy and great customer service. All of this proves Skinstore is a secure, scam-free store with top-notch products.

In-store experience

DSW gives a top-notch in-store experience. Check out their massive stores! They’re full of shoe racks, categorized by type, size and color. Plus, there’s a section for accessories like socks, jewelry, and handbags. If you don’t find what you want, store associates are always willing to lend a helping hand.

And when you shop at DSW, you get free shipping on orders over $35 and free returns – both online and in store. All in all, you won’t find a better shopping experience from start to finish than at DSW!

Shipping and returns is a popular online store. Customers can get fast and reliable shipping and returns. They can return any item within 30 days of purchase if not satisfied. The website has info about delivery times and return processes. Plus, free standard shipping on orders over $50, and free express shipping on orders over $125. And a satisfaction guarantee – if something’s wrong, will make it right or offer a full refund.

Shopping with means quick and safe delivery, with no hidden costs or fees.

Is DSW Legit?

Introduction-Is DSW Legit? Uncovering the Truth Behind the Popular Retailer

Is DSW legit? This is a frequent query when it comes to shopping with this famous retailer. DSW stands for Designer Shoe Warehouse and it’s one of the biggest shoe stores in the US. It offers designer, name-brand and everyday shoes, sandals, boots, and more. So, is DSW legit?

The answer is yes! DSW has been in business since 1991 and is known for quality products at reasonable prices. Customers appreciate the hard-to-find sizes and styles from brands like Nike, Converse, Adidas, and Puma. Free shipping on orders over $35 is available, plus their rewards program allows customers to earn points with each purchase. Also, there’s a strong return policy with no restocking fees or time limits. You can exchange or refund items hassle free if you’re not satisfied.

All in all, consumers can trust DSW for quality products at an affordable price from a reliable retailer.

Customer reviews

Reviews of Better World Books offer an introspective look into the customer service experiences of shoppers. These reviews enable customers to share their stories and provide feedback that can help the company.

The reviews reveal how customers feel about Better World Books’ products, services and delivery speed. Plus, they show if customers were satisfied. The reviews come from real people who actually bought items from Better World Books. They give an honest review of their encounter, as well as a glimpse into the quality of the products they got. Moreover, they give potential customers an opportunity to determine if shopping with Better World Books is worth it.

BBB ratings

The Better Business Bureau (BBB) is a non-profit org. It works to protect shoppers from untrustworthy businesses. It rates companies from A+ to F, based on customer feedback and how they handle complaints.

The current rating for DSW Inc, parent of DSW, is B+. This is considered good. It shows that DSW met BBB’s expectations in customer service, adverts and product quality in the last three years. Moreover, DSW added contactless shipping and payment options. This shows their commitment to customer satisfaction. So BBB considers them a reliable retailer.

Product quality

DSW is renowned for their commitment to product quality. They offer an extensive selection of stylish shoes and accessories from major brands like Adidas, Nike, Puma, and more. Every item is inspected before it goes on the shelves, giving customers only the best. Plus, all DSW purchases come with a 30-day satisfaction guarantee. It’s no wonder DSW is a worldwide shopping destination!


DSW is a real retailer, known for its great customer service and competitive prices. It’s been around for 25 years, serving people across the country. Though there are some complaints, most reviews online are positive. Loyalty members get special rewards and discounts for shopping at DSW stores or online.

So, if you want lots of footwear with good prices, take a look at DSW. Before buying, be sure to read through their shoe policies to save money and get the best value. We hope this helps you decide if DSW is right for you!

FAQs about: Is Dsw Legit

Q: Is DSW a legitimate business?

A: Yes, DSW is a legitimate business that has been in operation since 1991. They are a leading footwear and accessories retailer in the United States, offering a wide selection of branded and designer products for men, women, and children.

Q: Does DSW offer free shipping?

A: Yes, DSW offers free shipping on orders over $35 with their Rewards loyalty program.

Q: Does DSW accept returns?

A: Yes, DSW offers a 60-day return policy for most items purchased on their website.