Thinking about getting furniture from Coleman? You are not the only one! For you to make the best choice, it’s vital to look into Coleman Furniture’s trustworthiness, product quality, and customer service. Let’s dive in and find out what you must know!
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Quick facts: Is Coleman Furniture Legit
- ✅ Coleman Furniture has over 14 years of experience in the furniture industry – Source: Coleman Furniture
- ✅ Coleman Furniture is one of the largest online furniture retailers – Source: Coleman Furniture
- ✅ Coleman Furniture is BBB accredited – Source: Better Business Bureau
- ✅ Coleman Furniture has achieved 4.8 out of 5 stars on Google reviews – Source: Google Reviews
- ✅ Coleman Furniture has an average delivery time of 2-3 weeks – Source: Coleman Furniture
Introduction
Coleman Furniture is an online retailer in the USA which provides quality furniture and home décor products. They offer competitive prices to customers across the country.
Before you buy from Coleman, look at what other customers say. This article will discuss their product selection, customer service, delivery policies and more. So, you can make an informed decision on if Coleman Furniture is trustworthy.
Company Overview
Coleman Furniture is an online furniture store from New York City. It provides stylish and affordable furniture and home décor items, like rugs, lighting fixtures, wall art, etc.
The store has been running for over 25 years. During this time, Coleman Furniture has become a reliable source for quality furnishings and décor items. It offers over 10 thousand products from 1000+ brands at different price points.
Apart from its online store, Coleman Furniture has physical stores in Manhattan and Brooklyn. There, customers can try out the furniture before buying it.
History
Coleman Furniture is an online retailer established in 2001. They specialize in durable and stylish pieces at affordable prices. Customers can call or email customer service agents. They have a 100% satisfaction guarantee, BBB backing and a 30-day return policy. They use a secure ecommerce platform to keep your personal info safe.
Coleman Furniture is a pioneer in online furniture retailing, now one of the most trusted names in the industry.
Reputation
Coleman Furniture is renowned for their commitment to quality furniture and affordable prices. They have a selection of collections to suit all tastes. Each piece is crafted with durability, comfort and style in mind. They only use top suppliers and state-of-the-art technology. Plus, they offer quick shipping, excellent customer service and an easy returns policy.
Customers can buy online or visit one of their showrooms for an in-person experience. Coleman Furniture has earned a solid reputation for quality furniture, reasonable prices and great customer service.
Products
Coleman Furniture is a family-owned, operated store. It specializes in handcrafted furnishings for the home and office. For over 30 years, Coleman Furniture has been trusted for exceptional furniture. They carry pieces from top brands like Broyhill, Sauder, and Primo International.
The company offers materials like wood, leather, metal, fabric, plastic, and more. They have traditional to contemporary styles for every budget. Customers can find the perfect piece for their home and style. Coleman Furniture provides top-notch quality for any type of product.
Types of Furniture
Coleman Furniture has it all! From traditional to contemporary, they offer bedroom, living room, and dining room furniture. Plus, they’ve got mattresses, home office products, outdoor living sets, and home accents and décor. With the website’s photos, customers can be sure of their choice before buying.
Returns & refunds have a strict policy at Coleman Furniture. Within 30 days of purchase, customers can get the full price back. Exchanges and credit cards aren’t offered yet. If there’s an issue with an item, customers must contact customer service within 7 days of delivery. Damaged or incomplete items can get a replacement or refund if applicable.
Quality
FacebookBIPAClassAction.com hosts a class action lawsuit against Coleman Furniture. The suit was filed in March 2018 in California. It says Coleman Furniture misled customers by selling “bogus” products with false advertising and deceptive practices. Customers have complained of poor-quality products, delayed delivery and hidden fees.
Coleman Furniture denies wrongdoing, but has agreed to a settlement. Affected customers may receive up to $1,500 in compensation and refunds. People who bought products from Coleman Furniture between January 2012 – April 2018 may be eligible. To find out more, visit the FacebookBIPAClassAction website.
Prices
Coleman Furniture is a top-notch online furniture store. They offer low prices and free shipping. Their prices are among the best in the industry. Customers have praised the quality and value of their purchases. Plus, Coleman has a price match guarantee. You can be sure you’re getting the best deal!
Shopping around Coleman’s website can often lead to great deals. They also sell home accessories, such as rugs, bedding, curtains, etc., at reasonable prices. Sign up for their email newsletter to get exclusive discounts and promotions.
All in all, Coleman Furniture is reliable and affordable, with excellent customer service.
Delivery & Returns
Coleman Furniture guarantees great customer service. We offer free shipping, a low price guarantee and a 30-day return policy. Your purchase will arrive within two to three weeks. We also provide assembly service for furniture items like dining sets and entertainment centers (for an extra cost).
If you’re not satisfied, we have a 30-day return policy. All items must have their original packaging and parts. To initiate the returns process, customers must contact Coleman Furniture within 30 days of receipt.
Delivery Options
Coleman Furniture has great delivery options for customers. It offers two types of delivery services – standard and express. Standard delivery takes 4-10 days after dispatch. Express delivery gets furniture to you within 3 days of dispatch. Plus, free Same-Day Delivery and free Assembly are available in certain areas and states. Shopping with Coleman Furniture means fast, quality service.
Returns & Refunds
Coleman Furniture has a 30-day return policy. You can return it in its original, unused condition within 30 days from the date of delivery. Customized or personalized products cannot be returned.
Refunds for returns can take up to 15 business days. Shipping charges and/or restocking fees may apply. To initiate a return process, contact Coleman Furniture Customer Service by clicking the Contact Us link on the website or calling their toll-free number. They’ll provide a Return Merchandise Authorization (RMA) number.
Once Coleman Furniture receives and inspects your product(s), they’ll issue a refund with the same payment method used to place the order.
Customer Service
Coleman Furniture is renowned for excellent customer service. Shop online or get live help on the phone – knowledgeable, friendly staff are available to assist. Plus, free shipping on orders over $99 and a price match guarantee. Their delivery services are speedy and reliable, providing tracking from start to finish. And, they offer a 45 day money back (or exchange) policy – customers can return/exchange any item within 45 days of purchase if not happy. No surprise Coleman Furniture is the best in the biz!
Contact Information
At Coleman Furniture, customer satisfaction is a priority. Their customer service team is always ready to help, 7 days a week!
For any issues, customers can call 1-800-974-5521, chat live on their website, or email customerservice@colemanfurniture.com.
They also have an online FAQ section with answers to common questions.
Responsiveness
At Lyst, you’ll find an amazing variety of furniture, home goods, and more. Plus, they answer quickly to customer inquiries and get orders out on time. Plus, their customer service is top-notch! Shopping at Lyst also means you’ll get competitive prices and even free shipping sometimes.
However, watch out for limited inventory levels – you may not always find what you need!
Final Thoughts
Coleman Furniture is legit. Quality furniture at good prices, it’s got it all! Bedroom, living room, and dining room furniture – you name it. Plus, pick up in-store or delivery. Customer service team to answer any questions. Free returns for up to a year after buying. Financing options too, for those who can’t pay all at once.
In summary, Coleman Furniture is a great choice for quality furniture at a budget-friendly price.
Pros
Coleman Furniture has pros! They have lots of classic and modern furniture pieces to choose from, in all shapes, sizes, colors, and materials. Plus, you can get custom furniture crafted to fit your needs. Many items have free shipping, too! Coleman Furniture pieces are built with durable materials and come with a comprehensive warranty.
Customers love it – they praise the quality craftsmanship, top-notch customer service, and prices.
Cons
Coleman Furniture is an online furniture store, selling eclectic, mid-century modern items. Prices are great, but there are a few cons.
- No brick and mortar stores mean you must contact customer service via phone, email, or chat.
- No ‘try before you buy’ options makes it hard to judge size or color.
- Shipping takes 4-6 weeks, so you may have to wait a while.
Keep in mind these cons before buying from Coleman Furniture.
FAQs about: Is Coleman Furniture Legit
Q: Is Coleman Furniture legitimate?
A: Yes, Coleman Furniture is a legitimate online furniture retailer that has been in business since 1999. Their website is easy to navigate and they offer a large selection of furniture from top brands. They also have a customer service team available to answer any questions you may have.
Q: Does Coleman Furniture offer free shipping?
A: Yes, Coleman Furniture offers free shipping on all orders over $999. Orders under $999 will incur a small shipping fee.
Q: What payment methods does Coleman Furniture accept?
A: Coleman Furniture accepts a variety of payment methods, including major credit cards, PayPal, and Apple Pay. They also offer financing options to help spread out payments over time.