Questioning if Backcountry is legit? You’re in luck! This article will provide the facts you need to decide. Shopping for backcountry gear can be daunting. Is Backcountry the right pick for you? Get the facts here!
- 1 Overview of Backcountry
- 2 Customer Reviews
- 3 Shipping and Returns
- 4 Security Features
- 5 Conclusion
- 6 FAQs about: Is Backcountry Legit
Quick facts: Is Backcountry Legit
- ✅ Backcountry has won awards for their products, customer service and innovation – Backpacker Magazine
- ✅ Backcountry offers over 500,000 products from more than 700 brands – Backcountry.com
- ✅ Backcountry is the largest online retailer for outdoor gear in the US – Forbes
- ✅ Backcountry has an average customer satisfaction rating of 4.5/5 – Trustpilot.com
- ✅ Backcountry has experienced a sales growth of 20% year-over-year – Utah Business Magazine
Overview of Backcountry
Backcountry is an outdoor gear & apparel retailer from the US. It carries items for camping, backpacking, skiing, snowboarding & climbing. They stock their own brand plus other well-known ones. Plus, it has four physical stores in Utah, Nevada & California.
Backcountry offers a price match policy. If customers find a lower price on the same item within 14 days of purchase, they get a store credit or refund the difference.
Also, orders over $50 get free two-day shipping. Plus, if an item is never used or worn, they offer free returns. This makes the shopping experience secure & convenient with no extra costs.
History of the company
John Bresee and Jim Holland founded Backcountry in 1996. It is an outdoor retail company based in Park City, Utah. Originally, they specialized in mountain sport equipment. Now, they offer apparel, camping gear, and travel essentials too. They have earned a name for themselves in the industry for curating top-notch outdoor-lifestyle products from 500+ premium brands.
The team at Backcountry consists of experienced employees who are passionate about outdoor recreation. They provide customers a hassle-free shopping experience. This is why customers trust Backcountry, resulting in a 68% increase in revenue from 2014-2018. They have been gaining customer loyalty for over 20 years.
Range of products offered
Backcountry offers a wide range of outdoor gear. From camping to snow activities, 900+ premium brands are available, such as Marmot, Big Agnes, Patagonia, The North Face and more. Plus, exclusive products in partnership with some of the top names in outdoor goods. High-end luxury brands are also available, exclusive to Backcountry. Something for everyone; hunting for specific items or just browsing.
Customer service team is there to help, with a 100% satisfaction guarantee.
Customer reviews are key when making decisions about a business. They can tell us about the quality of products, customer service, delivery speed, and more.
Reading reviews for Backcountry, we saw customers praise its selection, prices, and returns process. People also mentioned friendly customer service from live chat and phone. Generally, customers had positive experiences at Backcountry.
So, customer reviews suggest Backcountry is legit and provides a good shopping experience.
Summary of customer reviews
Researching Backcountry’s legitimacy as an eCommerce retailer? Reviews and ratings can help! Customers usually have positive experiences here, most reviews being 4 stars or above. People like the huge selection of items and great customer service. Plus, prices are competitive, especially with discounts/promos.
Customers rate Backcountry highly as it’s reliable, trustworthy and easy to use.
Analysis of customer reviews
To check a company’s trustworthiness, customer service, and product quality, customer reviews are key! Backcountry, an online retailer, has earned glowing reviews. People from everywhere have given them praise. They love the product selection and the helpful customer service staff with knowledge about the goods. Furthermore, many customers brag about Backcountry’s fast shipping.
Overall, shoppers are very pleased with Backcountry. Negative reviews exist, but they’re rare. This indicates that the company keeps its promise of quality products and services.
Shipping and Returns
At Backcountry, our mission is to bring you the best of the best in outdoor gear and apparel. You can shop with confidence, as we offer multiple shipping and return options.
Your order is typically sent within one business day and delivered via UPS or USPS in 2-7 business days. We also have expedited shipping with a fee, if you need your items faster.
If you’re not satisfied with your purchase, we offer easy returns. Just return your item(s) within 30 days for a full refund (restrictions apply). If you’re past the 30 day mark, you may be eligible for a partial refund, depending on the condition of the item. For fast processing, print out our return form online and include it in your package when sending back your item(s).
Backcountry offers a range of shipping policies for customers to choose from. Those living in the contiguous US can enjoy free 2-day and Next Day shipping. Expedited or priority delivery is available, but for an extra fee. Curbside pickup and contactless delivery are also available.
For international customers, Backcountry ships to over forty countries via UPS, USPS or FedEx. Customers can track their orders online so they know where their purchase is at all times.
Backcountry’s return policy is standard. Customers have 30 days from the purchase date to return items for a refund or exchange. The items must be unused and in the condition it was when purchased. Tags need to be attached, as well as their original packaging, components, accessories and/or manuals. Items that cannot be returned include swimwear, underwear, bikes, helmets and food & nutrition.
Shipping fees are not refundable and customers pay for return shipping. Returns can be started on Backcountry’s website or by calling 1-800-409-4502. More info on returns can be found on Backcountry’s website, in the “Returns Center“.
Always keep security in mind when you’re shopping online. Backcountry takes pride in its secure features. All account info is kept safe by a 256-bit SSL certificate. Plus, they offer various payment methods like PayPal, Visa, Mastercard and American Express.
Fraud protection is also active to stop stolen credit card info and unauthorized activity. Their strict policies limit how much someone can spend, preventing fraud. It’s one of the reasons customers choose Backcountry for their online shopping needs.
At Backcountry, customers can shop without worry. All payments are encrypted and secure, protecting customers’ personal info, like credit card numbers, billing addresses, and social security numbers. Plus, payments are processed through a Tier 1 Payment Service Provider, certified by Visa and Mastercard. This extra layer of protection guarantees customers’ private information is only handled by state-of-the-art technology. So customers can trust that their data is safe.
Womply is a website security provider that gives detailed info about e-commerce retailers. It analyzes various aspects to judge if a website is legit and secure. This includes customer service ratings, reviews, payment info encryption, and data privacy policies. Plus, it also checks for malicious web scripts or cyber threats that can threaten user info.
With Womply’s comprehensive reviews, customers can be sure their personal data is safe when online shopping.
Is Backcountry Legit? ABSOLUTELY! Backcountry is a reliable retailer providing top-notch products at great prices. They offer a variety of brand name items from big and small producers. Plus, fast delivery, free returns, and a remarkable customer service team. Backcountry is devoted to quality and customer contentment. So, when you go shopping for outdoor gear, consider Backcountry – you won’t be sorry!
Summary of the article
Backcountry is an outdoor retailer with a rich history and a commitment to sustainability. This article will provide an overview of what makes Backcountry a reliable shopping destination.
It starts by exploring the company’s roots and how it has become one of the largest outdoor retailers. It then delves into Backcountry’s sustainability initiatives. These include the safe use of chemicals in fabrics, reducing energy consumption in stores, and recycling packing materials.
Finally, the article outlines the extensive selection of gear and apparel from top brands like The North Face, Patagonia, Arc’teryx, Marmot and YETI Coolers & Beverage Tumblers.
Therefore, this article provides all of the proof readers need to trust Backcountry as an outdoor retailer.
Final verdict on Backcountry
Backcountry is legit and reliable. It offers a variety of products at competitive prices and has great customer service. It’s earned a rep as one of the top outdoor retailers in the US. Plus, it pledges to quality and gives back to the community. So you get great products at fair prices and support something bigger.
We recommend Backcountry if you’re searching for the best selection and prices for outdoor apparel and equipment.
FAQs about: Is Backcountry Legit
Q: Is Backcountry a legit website?
A: Yes, Backcountry is a legit website. They are a leading retailer of outdoor apparel, footwear, and gear.
Q: Is Backcountry a safe website?
A: Yes, Backcountry is a safe website. They use secure socket layer (SSL) technology to protect customer information such as credit card numbers and personal information.
Q: Does Backcountry offer free shipping?
A: Yes, Backcountry offers free shipping on orders over $50.