Thinking of taking a flight with an alternative airline? Find out the truth here! We’ll go over the pros and cons, so you can make an educated decision. Is it legit? Read on to learn!
Contents
Quick facts: Is Alternative Airlines Legit
Introduction
Is Alternative Airlines legit? This review will answer that question. It’ll cover safety measures, customer service, and customer reviews from various sources. We’ll provide all the info needed for an informed decision. So, let’s get into it!
Alternative Airlines is an online travel agency. It offers bookings for flights worldwide. Plus, hotel bookings, car rental, and insurance services. All to give a well-rounded overview of the company’s performance. In short, we hope this review helps you decide on Alternative Airlines as your flight booking partner.
Overview of Alternative Airlines
Alternative Airlines offers customers a wide range of booking choices for flights and services. They specialize in finding great deals on airfare, both domestic and international. You can compare prices across numerous airlines, which helps you save money. Plus, you can book airport transfers, hotels and car rentals.
There are also helpful customer service tools like live chat and 24-hour phone support. You won’t be charged any hidden fees – all costs are already included in the price. And if you need to cancel, there’s a refund policy.
Reputation
A company’s rep can make or break it. Customers need to trust that the company will treat their concerns with respect, professionalism and integrity. Alternative Airlines is dedicated to top quality flight and travel services and customer satisfaction. To ensure this, they offer great customer support, a clear booking process, contact info on their website, and certified payment methods.
Alternative Airlines has earned an A+ rating from the Better Business Bureau (BBB). This rating reflects how they interact with clients and respond to reviews. Customers also give positive feedback on forums, praising the company’s reliability and competitive prices. AirlineRatings also lists Alternative Airlines as one of the world’s top 20 safest airlines in 2021, showing their commitment to customer safety.
Reviews from Customers
Want to know more about Alternative Airlines’ customer service? Check out reviews from customers who have used the airline before. They can tell you how satisfied they were and any problems they encountered.
Remember, everyone has a different experience. But reviews give an overall picture of customer satisfaction and how well Alternative Airlines handles issues. This helps you decide if they are legit and if you’ll have a good experience.
Reviews from Experts
Experts’ reviews are a great way to evaluate a business. Alternative Airlines is no different. Customer reviews are helpful, but shouldn’t be the only source. So, we’ve listed top reviews from industry experts and famous publications.
The Points Guy and Forbes highly recommend Alternative Airlines. They appreciate the flexible payment options, 24/7 customer service and sustainability focus. These expert reviews assure customers that the company is trustworthy.
Security
Do alternative airlines offer safety and security? Many travelers opt for them to save money. To find out the truth, let’s take a look.
Alternative airlines fall under the IATA umbrella. This means following strict safety regulations. They must have an active FAA certificate and regular inspections of aircraft. Flight crew must meet rigorous training too.
In terms of security, most alternative airlines offer TSA pre-check and secure payment methods like Paypal or Apple Pay. Check the airline’s website for details on safety and security protocols before booking.
Payment Security
Alternative Airlines puts payment security as a top priority for both itself and its customers. All transactions are done through eCampus, a secure payment gateway with great protection. When you book flights with us, your payment info is encrypted using SSL tech. This keeps your data secure from any breaches or malicious attempts.
Also, we use tokens to store credit/debit card details and do not save CVV numbers. This defends customers from potential fraud and maintains their data private and secure.
Moreover, we are PCI-DSS compliant, so customers can have peace of mind that their financial info is safe.
Data Protection
Alternative Airlines takes data protection seriously. They have a privacy policy on their website that lets customers access, edit, review and delete personal info collected about them. To provide extra payment security, they use an SSL-encrypted payment gateway with 3D Secure authentication.
Only authorized personnel have access to customer data. It’s stored securely with sensitive info encrypted using high-grade cryptographic algorithms. These measures ensure customer info remains private & confidential.
Customer Support
Customer support is vital for any company, including online travel agency Alternative Airlines. Customers must be sure they can get help quickly if something goes wrong with their booking or trip.
Alternative Airlines provide 24/7 customer service via phone, live chat and email. On their website, they also have a blog of advice and tips, plus a comprehensive FAQ section.
Trustpilot reviews rate Alternative Airlines an impressive 8/10, demonstrating their commitment to great customer service.
Response Time
Alternative Airlines has an excellent response time when it comes to online flight bookings. Most queries are answered within minutes by their helpful customer service agents. This gives customers peace of mind that their questions will be handled quickly.
Alternative Airlines also offers live chat and telephone support. You can get help with just a click or a call! Plus, customers are pleased with the friendly staff, making Alternative Airlines the perfect choice for anyone looking for a flight booking service.
Quality of Service
To determine if Alternative Airlines is legitimate, we looked at customer reviews. Most reviews were positive, praising great customer service and competitive prices. Moreover, there have been no reports of any fraud or safety issues.
So, based on our research, Alternative Airlines is a legitimate and reliable budget air travel option.
Pricing
When booking with Alternative Airlines, customers can expect to pay a few fees. These are the ticket cost, any credit card fee, taxes, and other fees. Customers may choose to add extras like seat selection and excess baggage. Prices are visible before booking, and they compare well with other budget airlines. Plus, many complimentary features come with each booking.
On certain routes, there are exclusive deals and discounts for groups. This all helps to give customers great savings.
Transparency of Fees
Alternative Airlines is known for its transparency when it comes to extra fees. It outlines all taxes, fees and surcharges for each ticket. Its search engine also shows the total booking cost, including taxes and fees. So customers know exactly how much they’re paying upfront. No surprises!
Additionally, Alternative Airlines provides kiosks in airports for customers with inquiries or questions. This lets customers make informed decisions, knowing exactly what they’re getting for their money.
Price Comparison
Alternative Airlines is the real deal when it comes to price comparison. Their website hosts a search engine that compares airfares from multiple airlines. For instance, if you’re travelling from LA to Vegas, the search engine can help.
Plus, Alternative Airlines lists discounts and deals for flights. This is great for people searching for the best deal on their flights.
Also, their customer service reps are ready to answer questions about the booking process or payment methods.
To summarise, Alternative Airlines is legit. They offer a convenient and cost-effective way to book flights online.
Conclusion
Alternative Airlines – legit travel booking! Offering a vast range of flights from commercial airlines, private charter companies and low-cost carriers. Easy to use website, access flights from airports worldwide. Positive feedback from customers – excellent customer service! Price matching and regular promotions. ATOL protection scheme – customers’ money is secure, even if airline goes bust. A reliable and affordable way to book flights – Alternative Airlines!
FAQs about: Is Alternative Airlines Legit
Q1: Is alternative airlines a legit website?
A1: Yes, Alternative Airlines is a legitimate website. It is the world’s leading flight comparison website, comparing hundreds of airlines and thousands of flights to find you the best deals.
Q2: Is it safe to book a flight through Alternative Airlines?
A2: Yes, Alternative Airlines is a secure website and is verified safe by third-party security software. The website uses a secure 256-bit SSL encryption system and is monitored daily by McAfee.
Q3: How can I trust that Alternative Airlines is reliable?
A3: Alternative Airlines is trusted by millions of travellers worldwide and boasts over 10 years of experience in the flight comparison and travel industry. The website has also been featured in leading media outlets such as The Wall Street Journal and The Telegraph.