Is Alibaba a Legitimate Business? Uncovering the Truth.

Questions about Alibaba’s trustworthiness? Is it a scam or legit? This article is here to reveal the truth! Let’s explore the facts and get clear on Alibaba’s operations.

Quick facts: Is Alibaba Legit

  • ✅ Alibaba has over 654 million active users and is the world’s largest online B2B trading platform (Statista, 2020)
  • ✅ According to the Alibaba Group Risk Control team, 99.3% of all customer complaints were resolved in the first instance (Alibaba, 2020)
  • ✅ In 2019, Alibaba saw a 26% increase in its gross merchandise volume, indicating that it is becoming a more trusted platform (Statista, 2020)
  • ✅ Over 80% of buyers on Alibaba are from outside of China, showing its international reach and appeal (Alibaba, 2020)
  • ✅ According to a survey of over 5,000 sellers, 94% of them said they would recommend Alibaba to others (Alibaba, 2019)
  • Introduction

    Alibaba is the world’s biggest online B2B commercial platform and it’s also one of the most talked-about companies in China. It’s hard to tell if it’s real or not. So, we need to look deeper.

    Let’s study their core services, how they run their business, how customers rate their trustworthiness and any other signals that could show it’s not a real business. Then, it’ll be obvious if Alibaba is reliable or just another fake business.

    Overview of Alibaba

    Alibaba is a Chinese-owned online business-to-business platform. It was set up in 1999 to connect small businesses and help them find customers around the globe. Today, it’s one of the most successful e-commerce companies. But, its Chinese ownership has led to questioning its legitimacy.

    Alibaba started in Hangzhou, China in 1999 as a software development company. It has since changed into an e-commerce platform, with sites such as Tmall Global, Taobao Marketplace, AliExpress,, Juhuasuan and Lazada. In 2014, it facilitated sales worth $248 billion USD – more than all other e-commerce platforms! Alipay, its mobile app, is used daily by millions of people in over 200 countries.

    It’s clear that Alibaba is here to stay. It’s one of the most influential e-commerce companies worldwide, offering services to international sellers and entrepreneurs looking for funding.

    The Pros and Cons of Alibaba

    Alibaba is a giant e-commerce retailer. It sells products from electronics to clothing. But, customers may worry if it’s trustworthy. Let’s look at the pros and cons.

    • One benefit is its bulk-buying system. It’s cheaper than buying individual items from other stores. Plus, Alibaba has a lot of product categories, so you can find what you need fast.
    • Another good side is the customer support. It’s available 24/7 in different languages, such as English, Spanish, and German. Plus, they use secure payment methods like PayPal and Alipay.

    However, there are drawbacks. The shipping takes long since it’s from China. And, you may have extra costs, like international shipping or customs fees. Lastly, some products on the site may be fake, so you need to check the sellers or brands.

    Legitimacy of Alibaba

    Alibaba is a China-based e-commerce platform that offers a convenient way for buyers and sellers to do business. Though many have had success on the platform, there have been reports of fraud that have caused people to question its legitimacy.

    To discern if Alibaba’s legitimate, one must review the evidence and consider their safety measures. Payment methods include PayPal, Visa/Mastercard credit or debit cards, AliPay and wire transfer. Buyers also get Buyer Protection Policies to guarantee their purchases are secure. Verified Suppliers have gone through extra authentication before being allowed on the platform, helping to ensure legitimate transactions occur between them and verified buyers.

    Considering payment methods, company policies, and more, it appears Alibaba is an authentic business for buyers and sellers seeking an easy connection.

    Overview of Alibaba’s Reputation

    Alibaba is a huge Chinese e-commerce platform. It’s one of the biggest in the world and has become popular recently. It was founded in 1999. Millions of customers worldwide shop on Alibaba and it makes billions in revenue annually.

    However, there have been a lot of accusations and criticisms about its legitimacy. One issue is that it allows trading with Chinese companies that might not be legit or reliable.

    To counter this, Alibaba enforces strict quality standards. It also has 24/7 customer service. Plus, it has total customer protection systems. These include secure payment services and dispute resolution processes. And Alibaba is always in touch with vendors to make sure they deliver quality products.

    Despite the accusations, many experts think Alibaba is a legit service for customers all over the world. It offers secure payments and dispute resolutions. Thus, it’s a trustworthy site for major purchases.

    Customer Reviews and Feedback

    Customer reviews are key to determining if Alibaba is legit. Reviews provide insight into the quality and service a company provides. Not only should stars be looked at, but comments too. It’s also important to compare Alibaba pricing to other providers to see what’s best in terms of cost and quality.

    Customer reviews can help understand what others experienced with their purchases from Alibaba. This allows for wise decisions when shopping with them.

    Regulatory Compliance

    Regulatory compliance is a must for Alibaba. Since its inception, the company has endeavored to meet and exceed all regulatory standards to provide a safe and secure platform for customers. They are accredited by many countries, such as the US, China, Germany, Austria, Greece, and India.

    Alibaba also safeguards their services from fraudsters and scammers. They vigilantly monitor customer activity and employ encryption technology to secure customer data. Plus, a verified system needs customers to use a government-issued photo ID before entering the website. This tightens security and allows only valid IDs to access the content.

    Security and Safety

    Security and safety are two of the most important things to take into account when shopping online. Especially with Alibaba – an online market with millions of buyers and sellers from around the globe.

    To guarantee customers their orders are protected and secure, Alibaba offers multiple levels of security. For example, they have implemented a secure payment system, Alipay, which only processes payments after verifying they are legitimate. Plus, they offer a product authentication service, and other resources to let customers easily check the authenticity of their purchases.

    Lastly, Alibaba has buyer protection services with their trusted partner, Escrow. These shield shoppers from untrustworthy sellers and potential fraudsters. So, with these security measures, shoppers can be sure their purchases on Alibaba are safe and secure.

    Payment Security

    Jurllyshe takes payment security seriously. Payments made on the website are processed securely with PayPal, Stripe and Alipay. In-store payments use chip-and-PIN to verify card holder’s identity and protect against fraud. Jurllyshe does not store credit card numbers after processing a payment. This prevents data breaches. Customers can feel safe when shopping with Jurllyshe.

    Buyer Protection

    When you join the Universal Life Church, you get access to Alibaba’s Buyer Protection. It’s a program to protect buyers from fraud. With it, buyers can get refunds or replacements if something goes wrong with their order.

    Members also get discounts on shipping, exclusive deals, and product recommendations tailored to them. The Universal Life Church gives members extra peace of mind when they buy online.

    Data Security

    Do shoppers trust Alibaba? To make sure it’s secure, Alibaba has put many protections in place. Encryption technology is used to keep your info safe. All payments are protected and secure. Logging in requires two-factor authentication. Also, 24/7 fraud protection monitoring is active. If any suspicious activity is seen on your account, access will be blocked until it’s checked out. Finally, Alibaba follows GDPR and works with the EU to guarantee data privacy.

    Alternatives to Alibaba

    What is Qmee?-Is Alibaba a Legitimate Business? Uncovering the Truth.

    Alibaba‘s a giant in ecommerce. But customers may have doubts about its legitimacy. So, they can explore alternative websites.

    • Amazon is popular for its customer service and range of products.
    • eBay‘s been around since 1995, and is a dependable source of second-hand and new items.
    • Etsy offers handmade and vintage products.
    • Wish provides discounted Chinese items.

    Seeking alternatives to Alibaba can help customers avoid scams and get quality products from trustworthy online stores.


    Jeff Bezos founded Amazon in 1994, in Seattle, Washington. At first, only books were sold. But, soon, millions of other products were offered. Now, Amazon is a major e-commerce platform. It sells books, TVs, and home appliances. It is one of the top companies in the world. It had an income of $323 billion in 2020.

    Plus, Amazon offers cloud services. It also has a video streaming service, called Amazon Prime Video. There is a music streaming service, Amazon Music. And, a web hosting service, AWS. Amazon is credited for the surge of online shopping in the past two decades.


    eBay is a well-known eCommerce platform. Buyers and sellers use it to purchase and sell products. Millions of items are available, which is why some customers choose it for their online shopping.

    Yet, just because it’s popular, doesn’t mean it’s without risks. Online transactions may involve scammers or fake goods. But, eBay has methods in place to protect buyers and sellers from fraud. These include secure payment and buyer protection programs, like guaranteed refunds in certain cases. Also, eBay provides ratings for sellers based on customers’ feedback, so buyers can review them before buying.


    AliExpress is a Chinese-run ecommerce platform. It’s created for small businesses, however individuals can buy items too. With over 1 billion products and 10 million sellers, it’s become one of the biggest online marketplaces.

    It sells a range of products including clothing & accessories, electronics, home & garden, toys, automotive, health & beauty, pet supplies and more. Prices are competitive and it offers features such as free shipping, secure payments and buyer protection.

    Reviews for AliExpress are usually good. People are satisfied with the quality and price of the goods. Plus, customer service is positive. Although there have been reports of fraud on the platform, these cases appear to be rare.


    Research and evidence show that Alibaba is real. They put effort into protecting customers and offering quality products. It’s the biggest e-commerce site with over 500 million active users. Positive reviews from customers who’ve used them for years prove it.

    • Alibaba verifies product suppliers.
    • They use advanced payment protection systems.
    • They have robust customer service programs.
    • Reports of fraud don’t represent them.
    • They’ve taken steps to protect users.

    So, Alibaba is legitimate.

    Summary of Pros and Cons

    Daily Goodie Box has its legitimacy in question due to its business model, Alibaba. Pros and cons of the e-commerce platform are listed below:

    • Pros:
      • Low cost – Cheaper than regular stores.
      • Variety – Over 100 million products to choose from.
      • Convenience – Orders are processed quickly and arrive hassle-free.
    • Cons:
      • Lack of Quality Control – Company does not manufacture products, so quality is unknown.
      • Poor Customer Service – Reports suggest slow response times for help or refunds.

    Overall, Daily Goodie Box appears legit, but research and consideration of both sides is important before making a purchase.

    Final Verdict on Alibaba’s Legitimacy

    Alibaba is a legitimate business. It has been around for over 15 years. Suppliers from all over the world offer millions of products via Alibaba. It’s a popular and successful eCommerce site, with services that many customers are satisfied with. Though there are isolated complaints about unauthentic goods and scams, these are rare.

    The People’s Bank of China regulates Alibaba. Thus, it is trusted by millions worldwide.

    FAQs about: Is Alibaba Legit

    Q: Is Alibaba Legit?

    A: Yes, Alibaba is a legitimate online marketplace owned and operated by Alibaba Group, a publicly traded company. The marketplace allows buyers to locate and purchase goods from Chinese suppliers, and it is a great place to find a variety of products at low prices.

    Q: Is it safe to buy from Alibaba?

    A: Yes, it is safe to buy from Alibaba, as long as you take the necessary precautions. Alibaba offers buyer protection to ensure that all purchases are secure, and many suppliers offer quality assurance as well.

    Q: How do I know if a supplier is reliable on Alibaba?

    A: You can research the supplier by reading customer reviews and checking the supplier’s ratings. You can also contact the supplier directly to ask questions about their products and services. You should also read the supplier’s return policy and product guarantees before making a purchase.