Is Agoda Legitimate? Uncovering the Truth Behind the Popular Booking

Thinkin’ ’bout usin’ Agoda for your next vacay? Before ya book, it’s important to know what travelers are sayin’. Let’s dive in and figure out if Agoda is the real deal. Uncover the truth behind this famous booking site!

Quick facts: Is Agoda Legit

  • ✅ Agoda is one of the top 5 largest online travel agencies in the world, with more than 5 million bookings every month (Statista).
  • ✅ Agoda is rated 8.3/10 on Trustpilot, with over 50,000 reviews (Trustpilot).
  • ✅ Agoda was voted the #1 online travel agency in the world in 2017 (Travel & Leisure Magazine).
  • ✅ Agoda is the 2nd most popular online hotel-booking site in the world (SimilarWeb).
  • ✅ Agoda has a secure online payment system and all customer data is encrypted and stored securely (Agoda).
  • Introduction

    Agoda is a renowned travel booking website with an extensive variety of lodging options – from budget hotels to luxury resorts and apartments. But the query that many travelers ask is: Is Agoda reliable?

    To find out the truth about this well-known booking platform, we researched everything from customer reviews and openness to booking fees and reimbursement regulations.

    The purpose of our exploration was to comprehend how legitimate Agoda is. This way, travelers can make more informed decisions when reserving accommodation through them. After our examination, we discovered that Agoda is a reliable brand with content customers, reasonable costs, and transparent rules regarding cancelations, refunds, and customer service.

    What is Agoda?

    Agoda is an online travel agency and accommodation booking website, owned and operated by the Priceline Group. It’s a reliable source for discounted rates on hotels, homes, vacation rentals and car hire.

    You can find great prices all over the world, and trust it to be safe and secure.

    Agoda offers free cancellation up to 48 hours before arrival. Plus, you can pay online or when you get there. They also provide 24/7 customer service over phone, email or chat. Plus, customers can earn rewards points for every booking. These points can be used for discounts off future bookings.


    Jomashop is a well-known online store. They sell luxury watches, handbags, jewelry, sunglasses, and other lifestyle items. They’ve been in business for over 30 years. Customers appreciate their high-quality products and affordable prices. Plus, they offer generous returns.

    With such great reviews, some may still ask: Is Jomashop legit? To answer this, we’ll look at their policies, reviews, and product authenticity. Read on to learn the truth about Jomashop before making a purchase!

    Services Offered

    Techinn is popular! It launched in 2009 and has grown in popularity since. It offers services to book flights, hotels, and car rentals. Plus, more tools like price comparison, destination finder, interactive map and destination guides.

    With Techinn, you can book flights and hotels at good prices. Also, sort by price, star rating, hotel type, and flexible dates. Plus, exclusive Techinn promotionsdiscounted prices on rooms or packages. All this makes Techinn attractive for travelers who want to save money when planning their trip.

    Is Agoda Legitimate?

    Agoda is a renowned online booking platform, used by millions of people worldwide. It boasts of affordable prices, incredible deals, and secure payments. But, is Agoda legitimate? To answer this, we must look at its history and reputation.

    Agoda was founded in 2005. It’s now one of the most significant online travel agencies on the planet. It’s owned by Booking Holdings – a public company listed on the NASDAQ exchange. With its long history, strong financial status, and great customer reviews, it’s safe to say Agoda is reliable. It offers secure payments and quality customer service.

    Moreover, Agoda has also been honoured with multiple awards from reputable sources. For example, J.D Power & Associates ranked it #1 in customer satisfaction over the last 10 years. Additionally, BBB (Better Business Bureau) accredited Agoda in 2017 with an A+ rating. This further demonstrates its authenticity and legitimacy as a booking agent. With all this in mind, it’s clear Agoda is a legitimate online booking platform, offering secure payment methods and quality customer service.

    Agoda’s Reputation

    Agoda has a top-notch reputation for being a genuine booking site. It is one of the biggest online hotel and accommodation websites and has become a dependable source of hotel offers, discounts, and customer service in the hospitality industry.

    The Better Business Bureau (BBB) accredits Agoda, it has a 4-star rating on TrustPilot, and it provides secure payment options like PayPal, Visa/Mastercard, and American Express.

    Agoda also offers rewards and loyalty advantages such as particular deals and member-only discounts. Although many people consider Agoda to be genuine, BBB has received some complaints about it. Therefore, before buying online, it’s prudent to learn about customer reviews to get the best value for your money.

    Agoda’s Security Measures

    Agoda takes security seriously. All payments are encrypted with SSL tech and 3-D Secure (Verified by Visa and MasterCard Secure Code). All customer info is stored in secure data centres.

    They use a payment processor with risk-based authentication and fraud-detection filters. These filters detect fraud attempts by looking at credit card numbers, IP addresses, and user behaviour.

    Agoda also has a policy for unauthorized charges or misuse of credit cards used on their site. Customers can set up two-factor authentication through Google Authenticator for an extra layer of protection.

    Agoda’s Reviews

    Agoda’s reviews can be very helpful when deciding to book a hotel or other accommodation. They give you insight into customer service and the quality of the accommodation. Most reviews are positive. However, you should read them carefully to make sure they are real customer reviews. Additionally, it is good to compare reviews from different websites to get a better understanding.

    When looking at Agoda’s reviews, be aware that some may be biased. This means they may not be giving an accurate picture of the website’s services.

    Pros and Cons of Agoda

    Advantages of Travelocity-Is Agoda Legitimate? Uncovering the Truth Behind the Popular Booking

    Agoda is a worldwide booking platform used by millions. It was established in 2005 and offers discounts on hotels, flights, and more. It boasts a wide range of options and guarantees the best prices. Plus, its customer service team is always ready to help.

    However, Agoda has had issues with cancellations and refunds. Not all bookings come with the same guarantee. Plus, clear instructions for submitting claims may be lacking. Thus, users must be aware of potential problems when booking through Agoda:

    • Not all bookings come with the same guarantee.
    • Clear instructions for submitting claims may be lacking.


    Agoda is a legit booking website. It has a wide range of hotels and accommodations across 19 countries. Booking on Agoda is an easy way to book accommodation for any kind of travel. Compare prices on hotels and services in their network to get the best deal. Customers can also get discounts and special deals.

    Agoda offers great customer service. Customers can contact them with queries or complaints. They can also leave feedback on bookings, helping other customers. Safety measures are in place to protect customers and hoteliers from fraud.


    Agoda can be a great way to book hotels, flights and vacation rentals. But there are some cons. Prices may be higher than on the supplier’s website. Agoda may also add commissions not agreed on. Hidden fees can also be present. Customer service is available but users have reported long wait times for help. Don’t let these issues stop you, just keep them in mind when making a reservation.


    Agoda is legit. It has many choices for customers. Prices are good and there are lots of hotels and rooms. But watch out! There have been reports of scams.

    To stay safe, research the hotel and area first. Also, read the fine print before you book. Following these tips can make your next vacation or business trip a pleasant one.

    FAQs about: Is Agoda Legit

    Q. Is Agoda legit?

    A. Yes, Agoda is a legitimate travel booking website. They are backed by Booking Holdings, one of the largest travel companies in the world.

    Q. Does Agoda provide a secure payment platform?

    A. Yes, Agoda provides a secure payment platform for all payments made on their website. All payments are encrypted and processed through a secure server.

    Q. Does Agoda have customer service?

    A. Yes, Agoda has a customer service team that can be contacted via email, phone, or live chat.